Nearly 30 owners and managers from across the Foundation Supportworks dealer network participated in Management Training in Omaha, Nebraska during the week of February 20th. The three day training covered a variety of topics and challenges that business owners and their management teams face on a daily basis within their foundation repair companies. Among the topics attendees discussed included: Understanding the strengths and weaknesses of different leadership styles, The hiring process and how to effectively recruit and retain top talent, Orienting new hires, Methods and practices to fairly evaluate employee performance, Effective ways to manage varying performance levels, Understanding how to recognize and reward employees, and much more.
Along with the traditional format of classroom lecture, participants also held many small group discussions, observed demonstrations, and used a variety of hands-on activities to solidify the concepts and apply them to real-world examples. This highly interactive training event created opportunities for in-depth discussion on employee problems and opportunities, role playing on how to address common employee situations, and brainstorming on ideas and best practices that could be shared throughout the Foundation Supportworks dealer network.