Job review from in Discovery Bay, CA 94505 on 02/21/19

Overall Rating:

4.8  out of 5
Our Overall Service
These types of projects are difficult to swallow, expensive and you really can't enjoy the results. BUT, everyone who worked on our home made us feel as though we are being super responsible in caring for the investment in our future. This means a lot,
Call Representative
CJ was on point with keeping us apprised of each phase of the process, and was very open to a suggestion we made based upon our experiences with everyone involved.
Sales Process
With just minor exception, our neighbor and and Sales rep was very helpful in guiding us to include the essential work as well as leaving incidentals to our discretion. He was prompt, polite and explained things clearly.
Our Installation Crew
TOP OF THE MARK ON everyone who participated in this large job! George took the time to call each morning from the road to let us know his ETA, and he gave us a complete report each evening before they left. He has a great sense of humor, which made him a pleasure to have "downstairs." TIGER was also a great guy to have around, and he and George were a great team correcting the counter top issue and keeping us informed throughout the process. All of the guys were extremely polite and courteous, and tidy!
The Cleanup Process
Clean-up was done daily, and by everyone on site, Not a single thing to complain about in this area,

What type of work did you have done:

Primary Service

What made you choose our company:

Foundation Repair does a lot of work in our community and we know that if you weren't good, we wouldn't have so many neighbors using your firm.