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Jeff Allen
Connecticut Basement Systems
Title: Service Manager
Jeff has been with Connecticut Basement Systems since 2016 and started off as a Service Technician for 2 years. Jeff worked on the road servicing customer systems and preforming annual maintenance appointments. After training hard and engaging fully with all his duties in the Service Department, Jeff took on a new set of responsibilities. His extensive knowledge for products and waterproofing allowed Jeff to secure his position in a managerial role. Now the Service Manager, Jeff is responsible for both the Service Call Center and the Field Technicians. Jeff's skillset has prepared him well for all escalated Service appointments, emergency services, and customer visits. He works hard to ensure customer satisfaction, and help problem solve any issues that may arise. Not only does Jeff work on the road, but he is also in the office with his team coordinating maintenance appointments. Jeff is a valuable asset and a strong leader. We are lucky to have him on board!
Outside of work, Jeff enjoys hanging out with his family, riding BMX, and taking trips on his motorcycle.
Customer Reviews About Me
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By Vicki A.Rye Brook, NYView ReviewCustomer Review
By Vicki A.Rye Brook, NY -
By Amy A.Old Greenwich, CTJeff was very tidy and neat.View Review
Customer Review
By Amy A.Old Greenwich, CTJeff was very tidy and neat. -
By Anne S.Westport, CTJeff Allen did a great job.View Review
Customer Review
By Anne S.Westport, CTJeff Allen did a great job. -
By Dennis P.Fairfield, CTJeff Allen was professional and very knowledgeable...View ReviewCustomer Review
By Dennis P.Fairfield, CTJeff Allen was professional and very knowledgeable. Explained everything clearly. No hard sell...and he was early for the appointment too!! (He called to make sure it was ok to come earlier). -
By Susan K.Fairfield, CTService manager, Jeff Allen is spectacular. He came to...View Review
Customer Review
By Susan K.Fairfield, CTService manager, Jeff Allen is spectacular. He came to service an existing Triple Safe Sump Pump System in my home. Jeff did a comprehensive diagnostic of the existing system and explained each of the components with extensive detail, including the age of the pumps, the horsepower and the water pumping capacity. He truly cares and has the best interest of the customers at heart. I highly recommend CT Basement Systems and will definitely ask for Jeff to do any future work or servicing that I need in my basement. -
By Susan J.Shelton, CTJeff, Jen and the crew that came here are outstanding...View Review
Customer Review
By Susan J.Shelton, CTJeff, Jen and the crew that came here are outstanding representatives of CT Basement systems. Courteous, professional, highly skilled at what they do. Such a great team spirit. Proud of the company they are employed by. Incredible work ethic. -
By CathyWest Haven, CTJeff was efficient, knowledgeable, pleasant, prompt, and...View Review
Customer Review
By CathyWest Haven, CTJeff was efficient, knowledgeable, pleasant, prompt, and helpful/informative -
By Katie H.Cheshire, CTHe was very knowledgeable about the equipment and told me...View Review
Customer Review
By Katie H.Cheshire, CTHe was very knowledgeable about the equipment and told me about its maintenance and portability.