Job review from in Milford, CT 06460 on 10/09/25

Overall Rating:

4.8  out of 5
Our Overall Service
Your staff is always polite and professional
Call Representative
Very friendly and helpful with making sure the appointment didn't interfere with anything else I had.
Our Service Person
Your staff is always polite and professional
Our Service Person's Diagnosis
Well, I need a new system. But he let me know it's not an emergency and, because of my budget, it would be fine to wait until after the first of the year to do the replacement.
Our Service Work
Everything was checked, and I was fully informed of what was done. As always.
The Cleanup Process
Wouldn't even know they had been here!

What type of work did you have done:

Annual Maintenance - Dehumidifier

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    The whole process went smoothly. The entire staff at Basement systems is very professional.

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    Sales and Installation people were great to deal with.

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