Job review from in Edwardsville, IL 62025 on 04/18/17

Overall Rating:

4  out of 5
Our Overall Service

I am disappointed that the replacement pump, which is a year old and incorrectly installed will only have a 2 year warranty instead of a 3 year. Since it is a new pump I had hoped it would also have a full 3 year warranty.

Call Representative
Sales Process
Our Installation Crew

I would rate Josh who installed the new pump because of a burnt sump pump a 5, however, the reason he had to install that pump is because the burnt pump was a bad install. (See his service report) That install would rate a 2, hence the 3 rating

The Cleanup Process

What made you choose our company:

For the sump pump replacement we used Woods because that is what was in the home.

Nearby Related Reviews:

  • Review from Tim & Shelly in Edwardsville, IL

  • Review from Cheri in Bunker Hill, IL

  • Review from Darlene in Litchfield, IL

    Everything's good.

  • Review from Ted in Smithton, IL

    Service was good for the most part. Could have been a little bit better.

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