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Job review from Bob in Medfield, MA 02052 on 02/25/12
Overall Rating:
4.6 out of 5May you never need a basement waterproofing/sump pump service. But if you ever do - just use Dry Zone.
Our Overall Service
Call Representative
Sorry - I don't remember it.
Our Office Staff
They were always pleasant, adjusted the schedule to suit our needs and made us feel as if we were working with friends.
Sales Process
Jay was able to adopt his sales talk to the level of detail that I needed. He was the 4th salesman I saw, and so I did not want to have the whole dog and pony show. He made I knew what he thought we needed and how Dry Zone differed in its approach - and left me to make up my mind. He and the office also did NOT pester me with phone calls until I had made up my mind.
Our Installation Crew
What can I say about the crew? They arrived when they said they would, laid out what we were to expect and got to work. They finished a day early. They managed to tie the new pipes into a pre-existing drain in an elegant-looking way that actually looks great. I wish we hadn't needed the work done - but since we did, I am glad we got this crew.
The Cleanup Process
The inside and outside looked almost as if they had never come.
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