Job review from in Traverse City, MI 49684 on 11/28/16

Overall Rating:

4.6  out of 5
Our Overall Service

We have a beautiful, warm, dry crawl space now!

Call Representative

Very good up until payment issues came up. There was confusion on invoices crews brought. Rather than work out with them, I called the office. Even they didn't have totals correct. I always paid promptly. Had a cc issue that was resolved immediately. Experienced death in the family within 1 week. I was being threatened with collection. Not professional at all. Had I not been a good payee, then yes, that would have been warranted. Very very disappointed that things went to that so quickly. Totally unnecessary and unwarranted. 

Sales Process

Roger was very responsive.

Our Installation Crew

Both crews were great.

The Cleanup Process

Professional, accommodating and hard working. 

What made you choose our company:

The process and total system. We're confident that our foundation will long outlast us now. Our crawl is a pleasant place to be and has become a second storage area. So warm and dry.