Job review from in Ellsworth, WI 54011 on 08/20/25

Overall Rating:

4  out of 5
Our Overall Service
Completed project was what was hoped for.
Call Representative
From 4/4/25 till scheduling called on 7/23/25 for install on 8/19/25 just felt a little long when signing a contract with 1/2 down that early in the season and no follow up communication. Even though my time frame didn't matter, communication is key.
Sales Process
On site meeting was great, but follow up emails didnt get attention.
Our Installation Crew
Shane & Trevor saved the companies "integrity". Did a great job, and nice to work with when explaining their process for the day.
The Cleanup Process

What type of work did you have done:

Concrete Lifting & Leveling

What made you choose our company:

A friend Hans Ostrgaard referred DBS, but that was in April before he was latter billed for work that the crew had not even been on site. The billing department is on top of things, but it almost seemed like this was priority before team communication. Shane and Trevor put me at ease, now we see how the product holds up.

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