Job review from in Binghamton, NY 13904 on 10/04/23

Overall Rating:

5  out of 5
Our Overall Service
Call Representative
Sales Process
Our Installation Crew
The Cleanup Process

What made you choose our company:

I had my foundation repaired with the ever brace & power brace systems. Bill, who did the estimate, was great. He spent a couple hours looking the basement over, then thoroughly explaining what needs to be done. Before the job started Bill contacted me with a different plan that brought the price down. Dylan, Bryce and Sam were the crew for my project. They were great, they worked from the minute they arrived until the minute they left each day. I run a business out of my home and they were respectful of their timing each day as not to interfere with the flow in and out of my driveway. They did an excellent job with cleanup, also. Dylan made a few adjustments on the project once they got started, which brought the price down again. The adjustments Bill and Dylan made during the process saved me a significant amount of money. They could have left the contract like it was and I would not have known the difference. Jessica in accounts receivable was on top of all the contract adjustments and price changes, which helped it run smoothly. Kat, the production coordinator followed up with a contract and email, as well. There was no lack of communication or confusion at any point. Woodford Brothers is a well oiled machine on every level!! I appreciate the professionalism and honesty that saved me a significant amount of money by the time the project was completed. I have told numerous people of my experience and highly recommend Woodford Brothers. Thank you to everyone I had contact with and anyone who may have worked behind the scenes.