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Kathleen
Omni Basement Systems
Title: Customer Care Specialist
Hometown: Hamilton
Kathleen has been with Omni Basement Systems since 2017. She comes to Omni with over 40 years of experience in financial services and customer services. She is the bright face you see when you walk in the door!
Kathleen is the one who oversees the Call Center Department. She is always ready to take your calls and set up an appointment for a free inspection to get your basement fixed! She is continually trained in the products and services that Omni Basement Systems has to offer.
Kathleen's favorite things to do are spending time with her 8 grandchildren and 2 great grand children. She also enjoys doing outdoor activities with her dog, Bear.
Customer Reviews About Me
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By John D.Brantford, ONThe call representative was friendly and acted...View Review
Customer Review
By John D.Brantford, ONThe call representative was friendly and acted quickly. Mandy the saleswoman was well prepared, knew her stuff and very personable! -
By Andrew L.Caledonia, ONHello, to be honest I chose Omni because the first company...View Review
Customer Review
By Andrew L.Caledonia, ONHello, to be honest I chose Omni because the first company I called didn't care to come see the problem with my basement, and wanted me to do some of the prep work to give them an idea of what was needed. I'm very glad I didn't pick them and chose Omni. Phil, Pete, Jocelyn, Dustin and Daniel all did a great job and were a pleasure to deal with. The installation was stellar! Dustin and Daniel did an amazing job and were very professional, efficient and friendly. They are a great installation crew, for sure. All in all a great experience and a great guarantee. I would recommend Omni in the future, it really is a well oiled machine. thank you, Andrew -
By Rob R.Oakville, ONThe excellent customer service we received, from the...View Review
Customer Review
By Rob R.Oakville, ONThe excellent customer service we received, from the explanation of the issue, through exploring alternatives to the execution of the waterproofing.