Job review from in Bear Creek Townshop, PA 18702 on 06/07/25

Overall Rating:

5  out of 5
Our Overall Service
Provides superior products and installation by experts committed to customer satisfaction!
Call Representative
Made time to listen to my needs and arranged timely response for onsite evaluation without charge.
Sales Process
Cole Fisher arrived when expected, listened to my concerns, evaluated basement, provided recommendation and product video, and answered all questions to my complete satisfaction. Having previously reviewed available market alternatives, I was confident that Cole's recommendation was in my best interest and I made the purchase.
Our Installation Crew
Cole was aware of my concern about expedient installation due to failure of existing system and arranged to personally do the installation the following morning to avoid any delay. He arrived on time, installed the unit, and ensured I was comfortable with operation and maintenance. Throughout my interaction with him, Cole was kind, caring, and professional. Nothing was lacking in his attention to detail. And, Cole didn't ask for a review. I asked him how I could provide one. I was so confident in his work and the product that I will gladly share my experience with family, friends and neighbors.
The Cleanup Process
Yep, Cole did a great cleanup as well!

What type of work did you have done:

Dehumidification

What made you choose our company:

Based on my online research of alternatives, I believed Liberty had the product and personnel that could best meet my needs. Once Cole made his recommendation and answered my questions (multiple questions as a senior citizen widow and third-time home owner), it was obvious that I didn't need look beyond Liberty for an evaluation.