Job review from in Ottawa, ON K1E 3S2 on 06/11/23

Overall Rating:

4.4  out of 5
Our Overall Service
Please note that my comments are not towards your employees, they were very professional, but it is more about my decision to try to fix the floor instead of a full replacement. Although my garage floor maybe more secure now, it looks worst than before. Due to the existing cracks the repair increased a bulge near the garage door and has created a larger gap between the garage door and the floor in each extremity, which causes another problem. The estimate I received by another company to level the garage floor by grinding is more than $2000, which add to the initial cost of the repair which is slightly cheaper than replacing the complete floor. Knowing what I know now, in my case if I had to make this decision again I would pay the difference and choose a full floor replacement.
Call Representative
never received a call back after signing the contract, I had to do the follow up.
Sales Process
The person seems knowledgeable, arrived on time. When he was told that I was also looking at other alternatives, he was reluctant to drill holes to give me an exact quote, something to the effect that he did not want to waste his time.
Our Installation Crew
Although I have know knowledge to base my review on, they told me they did the best they could. They were very polite and friendly and offer some suggestion to fix the issue with the bulge in the floor.
The Cleanup Process

What type of work did you have done:

Concrete Lifting & Leveling

What made you choose our company:

Home show