Job review from in Kingsport, TN 37663 on 05/30/25

Overall Rating:

5  out of 5
Our Overall Service
Very satisfied with the completion of my project and the employees who represent Master Services.
Call Representative
Friendly phone conversation and setting up my appointment to get started.
Sales Process
Nicholas Day answered all of our questions and gave his expert advice on how to tackle the project at hand.
Our Installation Crew
Travis, Aaron and Rubin started and finished the job that only took one day to complete! What really impressed me was that two other crews, who finished their jobs elsewhere, came by to lend a hand on my project!!! Those guys (Cody, Joe, and others whom I forgot their names) pitched in to do wherever the help was needed. You don't hear of this by other companies. If this is not "TEAM" work, I don't know what is. Thanks to all involved and doing a great job. Extra thanks to Travis and his crew and answering any questions I had.
The Cleanup Process
The cleanup by all met my expectations. Thanks again everyone.

What type of work did you have done:

Basement Waterproofing

What made you choose our company:

Reviews on customer service, installation work, warranty, professionalism, expert knowledge of products offered and recommendations on what we needed.

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