Testimonials for Connecticut Basement Systems

The whole crew who helped was super helpful and professional. Both of the foremans, Noel and Kevon, were very courteous. Catrell also did an excellent job as the salesman. I knew this company had a good reputation and that is why I chose them and I am very pleased with my decision. 

The best customer service I've ever had. I'm so happy with the service, and Brandon. 

Maria was very kind, professional, and helpful!!

We adore Prince! He's a pleasure to be around! 

Justin was here for EMS on 5/22. He was amazing. He took care of the issue right away! 

Tyler did a great job! He's very personable! You have a good find with him!

Your salesman was friendly & knowledgeable without being overbearing & sold us the basic system to solve our problem. I am also impressed with your commitment to how your customers feel about your company.

Your salesman was friendly and knowledgeable without being overbearing. I am also impressed with your commitment to how your customers feel about your company.

I was 100% satisfied with everyone I talked to and worked with throughout this project. Krzys of was very professional as a foreman and the salesman, Gus, was so easy to talk to. This company is super affordable and convenient.

We are in the process of selling our home and the prospective buyer had an inspection done and the inspector pointed out 11 cracks in the basement walls which we agreed to fix. It was difficult to find anyone available to come after the recent storm . One gentleman came and gave us a price for the work. We felt we should get another opinion which was not easy as everyone was booked out until January. When I called Connecticut Basements Systems, they were booked out as well but we were fortunate that one of their representatives , Chuck Stofko, was working in the area that day and willing to take time out and give us his opinion . To our surprise he informed us that there were only two cracks that needed to be addressed. He also took the time to make a video explaining everything to our buyer who was unable to be here and said he would make himself available to him if he had any further questions or concerns. We were so impressed by his knowledge and ability to clearly explain everything to us and the procedure used in the repairs. We were prepared to fix all the cracks found by the buyers inspection were it not for Chuck Stofko and his expertise and honesty. He went over everything and made us feel confident with the procedure and understand why the 2 cracks needed repair and the others were nothing of concern as they were just settling cracks on a home that is 18 years old. We feel so extremely fortunate and grateful to have had Chuck come to us and relieve the stress we were feeling about getting the job done properly. Will recommend him and this company to anyone in need of basement work.

Dan is the best, he is so detailed, always prompt, he is a valuable member of your organization.

Johnny is a delightful employee. He was quick, friendly, and very nice!

Alberto was wonderful! He did everything right, and he did his job the way he should. 

I really like working with Ailton! He provides informed intelligent answers and he is patient!

[Efraim] was absolutely excellent, fixed [the] pipe [with] no problem! Terrific [and] fabulous!