Testimonials for Connecticut Basement Systems

Loved Jesse! She wants him going forward and will recommend him going forward. 

Bruce did an outstanding job. He was very thorough, neat, explained everything, and answered all questions. 

Dear CT Basement Systems, We are so pleased with our system we had to let you know that we survived Tropical Storm Irene without one drop of water in our basement! We are so glad that we decided to go with the UltraSump including battery backup!  Our rain gauge showed that Tropical Storm Irene dumped over 8 inches of rain on us and our system just kept on pumping! We have had our basement system for three years now and it has served us well. We have peace of mind knowing that we have battery backup in the unfortunate event we lose our electricity. We recommend your system to everyone who tells us of their own wet basement horror story. Thank you Connecticut Basement Systems!

Max was very courteous and fully explained everything. He is very nice and respected that I was alone. 

Daniel is incredible, just terrific! A real professional! One of the best service technicians we’ve ever sent to her house and he deserves to be recognized!

 Bill did a GREAT job, he explained everything!

Jesse was efficient and courteous! Give him a raise!

Ryan was [an] unbelievable representative of your company. He called ahead to let me know when he would be there. He immediately got out of his truck with a big smile and a handshake and an introduction. The service he performed was immaculate very detailed well done and better explained by pictures. Ryan is a great employee.

Just wanted to extend this note of appreciation for the commendable efforts of your team in completing the waterproofing project in our basement. Your team was considerably organized, did the job professionally and cleaned up methodically upon completion of the basement project. We have had to deal with water issues over the last 2 years since we've moved to our new home and couldn't have been happier for contracting you at such impeccable time, what with the recent intermittent rains we've had. Of special mention is Michael Lane, whose noteworthy dedication to the project expedited our decision to hire your company. He made himself available during after-office hours for any questions we had. Additionally, he stopped by our home on two occasions during a Sunday based on our availability to address our concerns, which obviously was beyond the call of duty. Again, thank you and please note that we won't hesitate to put in a good word for you.

I chose your company because I was convinced that you had diagnosed my problem correctly, and you didn't make me buy any unnecessary extras. Your salesman was very responsive. He always answered and returned my phone calls. The installation was far less traumatic then I expected. The mess was not bad at all.

I was very, very satisfied with the job you did for us. Your installation crew was hard working and never hesitated for a moment. We had to convince them to take a water break! The salesman was very thorough and clear. He anticipated our suggestions and was not in a hurry.

Your crew was neat and pleasant, your sales man was knowledgeable, and the office staff was very accommodating and helpful. We encountered a few minor obstacles but your office staff and even Mr. Janesky were very responsive and helpful. In the end I am very satisfied with the job.

The installation crew was polite and as clean as possible. Your salesman had a great presentation that was not over done and he did not try to over sell us things we felt were unnecessary. Overall your service was very good.

I am satisfied with the job you did. Your company is more reasonably priced. Your salesman was very good. He was not pushy and did not try to oversell. I was also very pleased that you were able to accommodate my schedule

I was more than satisfied with the job you did. You went above and beyond my expectations. The foreman, Angel, and his crew were outstanding. They did a great job especially considering that my house is 116 years old!