Testimonials for DryZone LLC

"Mary and I just wanted to say how much we appreciated what you did to make our home right again. Dealing with the mold, mildew and humidity issues for the past couple of months on top of the stresses of everythig that is going on in our lives (COVID19, storm clean up and health), I must say that you made our home feel like home again.  The two employees that delivered and set up the new SaniDry Sedona were quick, polite and professional. Harry, the Service Technician that arrived first that morning to troubleshoot was also very polite and professional too.   None of this would have been possible without your direct involvement. It is so refreshing to see a business ownner take such pride in their company and in providing great customer service. Words just don't seem to be enough to try to express our gratitude and appreciation."

What two reasons led you to choose DryZone over another company? Name recognition   How were your initial call to the office and sales visits handled? Excellent.   How did the installation of your project go? Excellent.   Please grade our clean up. Excellent.   Which DryZone employee stood out above the rest? Johnny Scarborough always goes the extra mile   Do you have any general comments for feedback related to the production team? All seemed polite, worked hard. The Foremen - good guys.   Will you recommend us to you family and friends? Yes   Would you hire our company again for another waterproofing, structural, or finishing project? Yes.  

I was very Satisifed with DryZone, they are well organized and hightly professional. My experience from the first call and with all of the office staff was very pleasant - great manners and effective. They answer the phone quickly and in person. They answer questiosn effectivly. Your Sales person was great - clear, credible communicator.  The installation crew was outstanding. They knew what to do and how to do it. They worked together well and were competant. The cold answer questions and provide status updates effectivly. All debris were gone. The crawl space is immaculate and dry. What a treat!  I met and received three bids and researched on the internet before contacting DryZone. What made me choose them was that they knew what needed to be done and why. I was able to recognize the quality difference in DryZone methods, explanations and soultion. DryZone was not the cheaperst proposal but was, by far, the superior solution.  The Brochure received in advance of sales appointment was highly professional and provided (almost) overwhelming in solution details. Because I had done research and had three competing quotes, the brochure pre-sold me on DryZone. If I had contacted Dry Zone as 'first' vendor I would not have been ready to say 'yes' to what is clearly the best solution - - and highest priced. I compliment Dry Zone for being a well-organized, well-run company with a superior crawl space encapsulation solution. Your employees have been carefully selected, well trained, and are excellent in their work and as ambassadors of your company. 

Kenny was a genius !

"Loved the work! "

Loved the work!

Advertising let us know of your company and was presented in a manner that convinced us the company was professional and that we should have the space beneath our home encapsulated to prevent damage to our infrastructure. Steve is very knowledgeable and personable. He always explains everything carefully and completely so we are sure we understand everything. Excellent group of men--very organized, prompt, efficient, careful, considerate. The crew leader knew what was to be done and answered any additional questions; the crew worked diligently and were a good team. The crew ensured that everything was back as it was after installation and carefully gathered up all debris. You are perfect! Dry Zone has excellent staff and crew. They are apparently well trained and experienced. The company must be good to work for, because everyone we have been in contact with seems happy to work for Dry Zone and know everything that needs to be done, how it will be done--and illustrates that to customers with pictures. If the office gives us a date, they may even call back with a sooner one to see if it is convenient. If the office says the sales rep or crew will be here at 9:00, they are here at 9:00, we don't get a "window"and have to wait all day for them. We like your maintenance service--very thorough, and afterward, Steve explains all he found, what he did, and provides pictures. He takes his time, and we know he is being thorough. Excellent :)

Advertising let us know of your company and was presented in a manner that convinced us the company was professional and that we should have the space beneath our home encapsulated to prevent damage to our infrastructure. Steve is very knowledgeable and personable. He always explains everything carefully and completely so we are sure we understand everything. Excellent group of men--very organized, prompt, efficient, careful, considerate. The crew leader knew what was to be done and answered any additional questions; the crew worked diligently and were a good team. The crew ensured that everything was back as it was after installation and carefully gathered up all debris. You are perfect! Dry Zone has excellent staff and crew. They are apparently well trained and experienced. The company must be good to work for, because everyone we have been in contact with seems happy to work for Dry Zone and know everything that needs to be done, how it will be done--and illustrates that to customers with pictures. If the office gives us a date, they may even call back with a sooner one to see if it is convenient. If the office says the sales rep or crew will be here at 9:00, they are here at 9:00, we don't get a "window"and have to wait all day for them. We like your maintenance service--very thorough, and afterward, Steve explains all he found, what he did, and provides pictures. He takes his time, and we know he is being thorough. Excellent :)

 I was thrilled when the project was completed ! Jose and his crew did a excellent job and I couldn't be happier. 

We were more than pleased with the work your employees did. They were mindful of our home, didn't leave any debris, and were very considerate. I now have access to the other end of the crawlspace and would like to arrange for an estimate. I would also like, if possible, to have the same two individuals do the work. Please contact me at XXX-XXX-XXXX. Thank You, Ron B

Johnny worked with us until we found a solution. He and DryZone prove to be dedicated to their clients. Yes, poor Johnny climbed into our crawl space, while I just cringed. Absolutely, a trustworthy and honest guy! Thank you, Johnny Scarborough.

I had dealt with the company in the past and I was pleased with their work and proffesionalism. I couldn't even tell that they had been here.

The installation was great.  I would hire them again.

DryZone is very lucky to have an employee like Steve and the world needs 200 million more gentelemen like him!

  Kathi T. from Dover, Delaware was extremely upset with her home's chronically wet basement. While she had lived with the problem for a number of years, she had reached a point where she could no longer stand it. Her son had just moved back in and was living downstairs when melting snow from a recent storm put her entire basement under four inches of water, which poured in from virtually every corner. She called a few companies from out of state and didn't really like the experience she had with them. Not only the solutions they were proposing didn't make much sense to her, but the sales people were extremely pushy, and used every gimmick in the book to try to pressure her into signing a contract with them. Being a Marketing teacher, she was very familiar with this type of high pressure sales tactics, and was not only unimpressed, but frustrated as well. She then decided to call a local company, and searching the internet, she found DryZone LLC. Her experience with the company was entirely different, and in this video she speaks about it from the sales process, to the installation which was done quickly on the verge of a huge snow storm, predicted to cause accumulations of up to 22 inches of snow in Delaware. They assured her the work would be done before the storm and they did it. "When people got here to do the install I was so upset about the weather forecast. They were like ''Ma'm, we're gonna get this done if we have to stay here until midnight' and they literally pulled out of the driveway, I believe it was on the third day, as it was starting to snow",  explains Kathi"I would recommend DryZone to anybody who like me value their property, their home", she concludes.