Testimonials for Nova Basement Systems

"This is the fourth time you have worked at my houses, three have been waterproofed, one house an extension of a process that had been done before I knew about you. Professional, knowledgeable, polite.  I am very happy with your service."

"I chose Nova because of your integrity, you did not try to sell me something I did not need.  I need a second sump pump and will purchase next Spring." 

"We are repeat satisfied customers"

"Cameron was very knowledgeable and professional.  He took the time to explain the repair.  Thanks Cameron!"

"Junior (Dan), Chris, Dakota, and Izzy (Isaias) were all very polite and answered my questions.  Junior explained how everything worked when they were finished.  They cleaned up everything, and were all very professional.  Two of the companies I called were way over the top in what they were going to charge.  Another was going to do major damage to the dry wall and horizontal studs.  When Chris came out the first time he went over everything and told me what it would cost, but didn't push me to sign a contract.  I called him back to clarify some things and he came and explained them. They were very professional, and I appreciated that. " 

Fast and friendly call backs.  Phil's proposal was zero pressure and fairly priced.  We liked taking a systematic approach to fixing our basement problems rather than spending tens of thousands on unnecessary work."

"I am very happy with all the personnel from Nova, from estimator to the service men that provided the service."

" The work was done with dispatch.  There was minimum dust/debris, and the cleanup was excellent.  In my case, the work went beyond expectations.  They reinstalled the batten insulation and plastic vapor barrier.  He was a very pleasant worker.  I could not be more pleased with the work that was done.  I am VERY SATISFIED!!

"Everyone I talked to was pleasant, knowledgeable, and helpful. It was so nice to deal with a company that is trustworthy.  I was amazed that they completed the work in two days!! They were all very nice and kept me well informed." 

"The presentation that Mike provided was impressive and professional." 

"We were very impressed with your product presentation, and helping understand what our basement dampness problems were.  Our unit was just installed and and we already are noticing a difference!.  We were impressed with the sales person we spoke with."

"Thank you for making the process of waterproofing our basement such an easy task.  I received estimates from other companies and I wasn't satisfied."

" We were very happy all the way around, from the initial phone call, Niles quoting, and the service provided on 7/3 and 7/17.  They were courteous, professional, and helpful. "

"I was impressed by your friendly, efficient employees!  Thank you for all your help."

"Chris was pleasant, knowledgeable, and gave a clear explanation and answered questions.  He was not high pressure.  Josh was polite, friendly, and was extremely efficient and hard working."