Testimonials for Nova Basement Systems

"I was extremely happy with the time frames of the start and stop.  I also am very happy with the men you sent over, they were very knowledgeable and answered all of my questions.  Overall, I am extremely happy with Nova's salesman, crew, and the service provided.  We will definitely recommend you to anyone needing this type of service and will use you again if needed."  

"The crew was awesome!!  The main man (Dan) in the crew was very informative and very polite.  They did a great job of clean up, you cannot tell where they even dug the holes outside.  I am very pleased!  I was told by a friend to use Nova, and I am very pleased with it."

"Phil Droege inspires confidence."

"Excellent professionalism and customer service in all interactions. I am very pleased with the work!"

"Our 100 year old stone basement no longer is an eyesore!  All the workers were pleasant, helpful and went out of their way to explain what they were going to do to complete the job.  Our basement and crawlspace have been a worry since my parents bought the farmhouse 50 years ago.  Thank you so much for relieving us of that burden."

"Great group of polite guys.  They did an awesome job.  I am so relieved and happy with their work.  Happy Holiday's guys!"

"I can't tell you how happy I am with the basement.  I have seen other Michigan Basement upgrades, and this is so much better.  In addition to the house being obviously more stable, the house doesn't shake when a train passes.  It wasn't until the job was complete that I really understood the magnitude of the disaster that was averted.  I was lucky to call when I did.  You people are great.  Thank you."

"Saleman, Phil, did not use high pressure, he made sure he didn't oversell.  The references sheet did it for me, I was sold on Nova right then.  I experienced exceptional service from start to finish.  The installers were very personable.  Great care was taken with my lawn, I can't tell we had anything done."

"I picked Nova for several reasons.  First, it was Phil's professionalism and non-pressure approach.  I also read about Nova on Angie's List.  I obtained two other quotes.  Both were higher.  Your crew was great.  They were friendly, hard working, and polite at all times.  I was surprised at how good of a clean up job they did.  I HIGHLY recommend them!!" 

"The service was excellent from phone calls to the office, salesman, and the work crew.  I have been in construction for 35 years.  This crew was one of the best I have ever seen.  The workmanship was the best I've ever seen.  I will give your company the highest recommendation to anyone that has water problems."

"I have referred Nova to my clients for years.  Nova is a company that I trust."

"Josh was a very good employee.  He answered all my questions.  I felt he was honest with me with regard to all of my questions."

"Josh Kayser was great with the installation and explained the process step by step."

"We chose Nova over other companies because of Niles, and his demeanor as the estimator.  Everyone in my family felt comfortable with him from the beginning.  The crew will make us recommend Nova to others.  Price is part of the job, but if the crew does poor work, price no longer matters.  Great crew-hang onto them!! Awesome experience!!  Niles was great! Phil was great! Ignacio was great! Dakota and Joe were awesome!  The job was run smoothly.  Everyone was above and beyond our expectations as far as being courteous, timely, and professional.  They are true tradesman. Thank-you!!"

"I chose Nova because of the sale reps honesty and not putting any pressure on me.  From the start to finish the experience was great."