Testimonials for Nova Basement Systems

"The estimator was personable.  He didn't try to upsell me on things I didn't need. The quote was fair compared with others.  The installation crew was polite and courteous.  The phone operator was polite as well. My experience with the estimator and the fair quote made the choice to go with Nova. I am overall happy with the work."

Hollis was our sales rep. He was very kind and easy to talk to. He explained the system that we needed and that only one corner of our basement had a problem. Bryan and his crew installed the system and sump pump. They were very respectful of our property. They worked very hard all day. They did a great job!! Cameron came on Monday to install the backup sump pump battery. Everyone at NOVA is very friendly and professional!  

"Great customer service."

Our basement is dry now!

Very happy you were able to do the work as quickly as you did.  Your installation crew were very professional.  Our friend had recommended us to you.

Work was done in a neat and orderly fashion.  When work was completed the grounds did not look disrupted.  Nice Job.  My only regret is that I did not have you do the other window well as well.

If you ever have to deal with the singular frustration of basement water issues (I've never not owned a house without one) at least there are rightous people like your to alleviate the frustration.  I chose Nova because of their reputation.

"Overall service was excellent."

"My husband and I were very pleased with the work your men did and how polite they were."

"I am very pleased with the work completed.  I anticipate utilizing your company again as I make progress to my basement."

"We had two work crews and they were both very good about getting the job done."

"Your people did such a good job, I will be calling in a couple weeks to have them do the other side."

"People told me that you were the guys to call.  The guys were great.  On time, respectful, and cleaned up."

"We had you do work before, and did a great job.  New project looks good."

"I was amazed how well all appointments were right on time as promised.  Everyone was so nice and easy to work with."