Testimonials for Nova Basement Systems

"Josh has been a joy to work with; always there and meticulous in his work.  Also, the original team that installed the WaterGuard system did a great job."

"Overall work performed was EXCELLENT!  No more leaks!! Cameron Goedeck performed work in our basement and did an excellent job explaining the process and doing the work.  Cameron was a very pleasant young man to work with.  He was very knowledgeable about your product and the process.  He answered all the questions that I had very quickly and without hesitation.  THis made me feel confidant that I would get quality work done.  I love it when I get answers to my questions.  I also liked the fact that he didn't answer with "I'll get back to you on that."  He was a very nice young man who cleaned up after the work was done.  This showed me that he took pride in his job.  Thank you for solving my basement problems.  I look forward to calling on you for any future problems."

"As always. I am very pleased with the professionalism and concern your people exhibit in doing a good job." 

"The service was exceptional.  The technicians were effient and very professional.  Clearly they were focussed on doing quality work and customer service.  They were always on time for every appointment." 

"Great customer service.  Employees were clean and professional.  The did good work and left the site clean."

"You have a better reputation than the other basement system companies.  All of your employees were very helpful and went the extra mile during this project."

"The installers were very nice and courteous of our property and home.  They both worked very hard at all times and finished quickly.  When I talked to Chris Young, he seemed like the guy (and company) that I could stand behind."

" Ted and I are really amazed with how Mikey and Ignacio worked together to to solve our seepage problem in our basement.  They all worked together as a team, and actually "go the extra distance it takes"  to do the right thing for the comfort and reassurance of the homeowners.  This cooperation, knowledge, and skills have gone beyond our expectations.   At first, we were concerned, leary, and even scared about what to expect.  Now, that all the jackhammering and drilling have tapered off, we were able to relax and realize our fears were not necessary.  Your workers are truly worth their weight in gold!! It's truly amazing how much hard work, and thought goes into solving a water seepage problem in a basement, but because of your workers abilities, our fears have been alleviated.   Your company and especially your workers will be highly recommended by both my husband and myself, for a long time.   In addition, we need to say thanks to Mike Flores who initially came out to our home to tell us about your drainage system.  He is extremely patient and knowledgeable and he convinced us that the Nova System was the way to go!! "

"I have been extremely happy with John Naughton's service, professionalism, and understanding of our situation and needs."

"Very competitive pricing.  Very professional throughout the whole process."

"We were extremely impressed with the work we had done by Nova.  Izzy and crew cut the sod out, buried our downspouts and returned the yard back to it's original condition.  You would never know they were here!"

"Very courteous and efficient.  Chris Young was very knowledgeable and offered solutions at a lower cost than other companies I quoted with."

"I got three estimates.  You weren't the lowest but you were the most professional and I felt most confident." 

" The work crew, lead by Jason was excellent.  They worked very hard as a team.  I hope they are compensated very well for their efforts. Hopefully half of the project cost.  That would be fair."

"They were very knowledgeable from the very first visit.  It made me feel confident with them right away. I like the years of experience and the warranty.  The office and technicians were great to work with."