Testimonials for MidAmerica Basement Systems

Mark was very polite and knowledgeable. He was patient while he was explaining things to me. I chose MidAmerica Basement Systems because of Kim, the lady who I spoke to on the phone. She was very courteous and helpful.

The representative really knows his stuff! He was very nice and explained everything to us. The office staff was also courteous and helpful. We were recommended by a friend and decided you were the company to go with. The crew was on time and did a very good job.

I have seen your trucks around town and heard good things about your company so I thought I would call. The installation crew did a good job. They were prompt and courteous. They also did a good job of cleaning up after themselves. I thought the representative did a very good job with his presentation. The office staff was very helpful as well. 

Justin called when he was on the road and was able to give me an accurate time of arrival.(they were actually a few min early) Very funny group of guys. They had a couple obstacles when shown the opening to crawl space.. and No bats to be found.. (thanks Nick,I think, for that one.) but worked quickly to find solutions. Finished job on time and did a good job at cleaning up when done. My kids were at home during this installation and got a kick out of the guys. They said you could tell they liked working together, especially when they started to sing SpongeBob theme song, but they also said.. " Man, I hope they don't quit their day job."

I intentionally waited from Oct. to May to be sure I didn't get a problem. No problem even with very wet spring. Sump runs a lot, but basement is dry.

The experience your company has and the fact of being listed by Builders Assoc. and Better Business Bureau are the reasons why I chose your company. They are good credentials.  Overall experience was good. My questions to your office staff were well answered. The home inspections was handled quickly and Butch answered all of my questions very well. His presentation was excellent. Lyle did a good job. The crew was efficient and knowledgeable. They did a good job cleaning up as well.

I just want to say again how Mike Clementz was a very professional foreman. He was very nice and knowledgeable. Always asking if we were happy and if we had any questions. Showing us what was what and how to operate them. Pointed out anything he advised us to do. He was all around a very good employee. Your company is better with him working.   We had to reschedule two times.  They were understanding and took care of it.   Salesperson was very very knowledgeable! Answered all question without acting like we were dumb and answered without discussed. Clean up was great. They laid plastic for all the foot traffic. Carried all dirt, concrete, and trash in buckets and trash cans. They made sure we were satisfied before leaving. We were recommend to you by a neighbor and he was very satisfied.

I am very satisfied overall and very impressed with the crew's work. The rep and office did an excellent job of helping me and answering my questions. I really liked the detailed information provided before the work was to be done and I thought you had good prices. 

A former customer of yours recommended to your company. That customer's referral and the estimator's presentation were the main reasons why I hired your company. I thought the rep was very professional, helpful, and informative. I appreciated that the crew went over the job with me before they started the work.

I did not know of any other company that did mud jacking and I had relatives that were pleased with your work. I thought the crew was very professional. My experience with the office staff was good. I am completely satisfied with the mud jacking work done by your company.

The installation crew were great guys. I am very happy with the work they did. They did a PERFECT clean up job when the work was finished. I thought the office staff did good and were helpful. Your company had the cheapest solution to my problem, which I liked.

I have friends and relatives who have used MidAmerica Basement Systems for sump system installation in their homes. They have given high recommendations to use this company. The crew led by Mike Clementz lived up to these recommendations. Mike and his team did an excellent job. Arrived on time, performed excellent work, thoroughly cleaned up the site, and explained the sump system. Ku-duos to Mike. Job well done.

Malerie was great. She worked hard to get the unit delivered ASAP. Bryan was polite and professional. He was courteous and did not make a mess at all.

The installation crew was professional and thorough and the office staff was accommodating and excellent to work with.  The sales rep was also very professional and knowledgeable.

All of your staff were a joy to work with - very helpful and courteous!