Testimonials for The Basement Doctor of Central Kentucky

Then men were very frinedly, cleaned up and the crew manager explained what he was doing.  Very nice people to have in your home!  Harry even explained to my neighbor how the job on her basement was to be done properly!  It made her feel better also.  

A customer called into our call center to let us know that Rusty and Cody, who recently did a job for her, were professional, attentive, and did a great job!  Rusty and Cody installed a SmartSump Crawl Space Drainage System, with IceGuard and a LawnScape Outlet, and SmartJack Floor Support System in her home. 

My service tech Michael K. was outstanding; he was on time, professional, knowledgeable, and very accommodating. He could not have done better. I really appreciate this team, they get the job done and are very helpful.

Five stars for the Basement Doctor.  They installed an egress window in my basement and it looks fantastic.  They did an excellent job from the first contact with the sales rep to the completion of the project.  They communicated very well, showed up on time, were polite and professional, did exactly what they promised, didn't make any kind of mess at all and beat everyone's pricing.  What more can you ask for?  Great work!

We contacted the Basement Doctor to get a second quote on having an egress window installed in our kids' basement playroom. While we fully intended at the time to go with the first company we contacted and were just seeking a price comparison, we ended up choosing to go with the Basement Doctor. They were much more complete in their explanations, were willing to find exactly what we were looking for in style, and were not pushy at all. Their work was quick and clean and the employees were highly professional. When we had a slight problem after the work was complete (an issue caused by the original construction of the home), they worked with us to get it resolved to our satisfaction with no additional cost.

The 3-Man Crew headed by Michael Jordan was incredible. They arrived on-time. and worked until the job was completed. They cleaned up afterward and did a great job. They explained to my husband and I how everything worked. We were pleased. 👍🏽

Andrew Hardin and crew was very professional and knowledgeable. He did an excellent job and we are pleased with the results of having our crawl space encapsulated.

Randy sent an email to our owner, Bobby Miles. It reads, "Bobby, your crew completed the job today at my son's house and I am satisfied with a job well done! Your crew did a good job of installation and were very friendly and kept me updated as the job progressed. I would be happy to serve as a job reference if you need one for this area. Again, it was nice meeting you and taking your time to meet with me and fo over job details. You don't see that too much in today's world. Also thanks to drew for communicating and taking his time with me providing job details in the quote. Thanks again, Randy Ensley - Stanford, KY"

Everyone I dealt with was extremely nice and professional.  I could not have asked for a better experience with a company!

To paraphrase, Kathy listed Cody was: Punctual Called ahead They loved him and his manners Respectful & professional

The sales presentation was extremely educational.  I thought that Dan was very knowledgeable and professional.  With much research on the internet, The Basement Doctor was the best option for me. 

Bobby:  The install last Thursday went without a hitch.  Harry, Jon and Tyler  worked as a team and were out of here in no time.  They represent your company as professionals.    I am looking forward to my next radon test in a few weeks.  I anticipate my next test results to be lowered significantly from my previous tests due to the Clean Space install.   I am well pleased with the installation.   Thanks again.

Andrew and Kevin did a phenomenal job on my driveway! The job they did was great and looks great!