Testimonials for TC Hafford Basement Systems

Installation crew was amazing!  Fast, professional and because there were three men named Michael and one named Matt, I didn't even have problems remembering names!

The installation crew was amazing! Fast, professional, and beacuse there were three men named Michael and one named Matt, I didn't have any problems remembering names!

Your office staff was very nice, polite, and took time to talk and explain things. We are also very satisfied with the work done.

The excellent office staff at TC Hafford Basement Systems helped set me up with my free estimate. The sales representative was very thorough in their assessment of our problem. The installation crew was very professional. Everything seems to be working as intended so far! I chose TC Hafford because they have very good reviews from previous customers.

We are very pleased with the work you did in our cellar. We have had several heavy rain storms and not one drop of water ended up in the cellar. Usually we put many towels down to soak it all up. The work your guy did solved our problem and we are very pleased.

Every member of the crew introduced themselves to me and protected my flooring immediately. Any questions were answered respectfully and completely.

This was a challenging job, with a 6' cistern in the middle of the basement and a shallow crawlspace covered with boulders.  Their approach appeared to be what we needed and the salesman was very thorough.  The office staff was friendly and very responsive and the installation crew was very efficient.  The basement looks dramatically different!

When we called TC Hafford Basement Systems to have them do work for us, their office staff was clear and helpful. The sales representative they sent to give us our free estimate was informative and thoughtful. When the installation crew arrived, they did an excellent job. They handled their work very professionally and answered all of our questions. Their cleanup after they finished very satisfactory and appreciated. We were overall very satisfied with the work TC Hafford did for us. We chose TC Hafford Basement Systems because they were the clear solution to our problem. 

Very satisfied with the whole experience, the installer even went beyond just installing the system. He smoothed over the water plug mess I had made and he smoothed the cement in the corners.

Very satisfied with the whole experience. The installer even went beyond just installing the system. He smoothed off the water plug mess I had made and he smoothed the cement in one of the corners. 

Prompt service, price seemed fair. So thankful that we had our basement waterproofed! The estimator didn't hard-sell us to do any unneccesary work. 

When I called TC Hafford Basement Systems to set up my free estimate, the office staff did a good job communicating details. The sales representative who arrived shortly after was very thoughtful with their inspection. When the installation crew arrived to do the work, they were very organized. Overall, I was very satisfied with the work they did for me, 10/10!

"This is the second job you have have done for this family.  I very much appreciate the work you have done--I particularly want to commend your foreman, who both times has proven to be extremely competent and professional."

Our representative was up front, honest and knew what he was talking about. The crew was great, everyone seems to have their own part in the project and everything runs like clockwork, no time was wasted. Very satisfied!

Information provided from office staff about shipping and handling (weight, product details, UPS schedules) was, as we say in the other "Maine", was superb! This lady is a keeper! 5 Stars!