Testimonials for American Waterworks

Tom was good and very informative.  When I had problems they were very prompt at coming to fix things.  

I just wanted to let you know how pleased we were with the four men you sent out to do the work of fixing our water leak in the basement. They were such hard workers and never even sat down for a break to eat. They were very polite to us and knocked on our door each time they had a question. They cleaned up any messes and used appropriate language when talking and that meant a lot. They worked steady until they finished everything in one day and they were able to save a trip to come back here. It was so nice to see people working so hard and caring about doing things right. Please tell them we were very pleased with their work.

The crew came earlier than scheduled, worked extremely hard, only took a short lunch break. They explained things to me well and asked me what i wanted done if something came up and gave me what options I had. I have a crawl space that they had to go in for the piping to the sump pump. They were very polite and what an amazing job they did. Very impressed with their knowledge and work, I would Highly recommend them to anyone with water problems in their basement.

The Service Technicians came to do an annual inspection/service on the basement waterproofing and window installation we had done last summer. The technicians were great! They are polite, professional, and very knowlegeable. They explained everything they were doing and answered all of our questions. Highly recommend! 

Jen is quite helpful with questions and concerns.  She finds answer immediately.  Chad, the gentleman who gave me the estimate, explained everything the workers would do in detail.  He was professional and courteous and very brave.  The spiderwebs didn't bother him at all.  The production crew were not only courteous, but caring, professional and happy.  They would laugh and sing and joke while doing their job.  It was a pleasure to hear such jovial workers!!  An amazing crew!!! The attitude of your people is outstanding and they weren't happy and satisfied unless I was happy and satisfied.  

Our basement was a big project with 2 different levels. The guys started on Monday and were done by Thursday. They were very courteous to us, our kids and home. I felt bad all the running up and down the stairs they were doing carrying broken concrete and stone. But they worked hard and I really didnt see them just stand around. Was very impressed. It has been tested and our basement is dry! We now don't panic when it rains!!

What a wonderful hardworking crew!  Clean up was super!  Never a doubt if anything went wrong it would be taken care of.  Complete trust in your staff!

Thank you for all your hard work, patience and understanding. You all have worked very hard and long hours to complete the job and I want all of you to know how much I appreciate it. I know it was not an easy job. Thank you! 

I would like to thank the three men who installed the vapor barrier in my crawl space. They were so polite, seemed to enjoy their job, were singing, laughing, and working very hard. I never saw them sitting around. So many times they made me chuckle. There are no other words except THANK YOU! They were such a joy to have at my home. I believe they went above and beyond with moving rock, dumping dirt, and keeping things clean. Thank you guys!! 

Shane was very thorough and personal.  Prompt on call backs.

Jeremy was very knowledgeable and courteous in his presentation and the program he showed us on the laptop was impressive.  It was as smooth a job as could have been with the age of our home & layout.  The new sump works great and the sanidry does its job well.

My daughter got work done by American Waterworks and she was very pleased with the sump pump work so she recommended me. My experience with my design specialist, Eric Hazelton, was great because he showed and explained everything to me, he was prompt, and he was here when he said he was going to be. He was very helpful and always followed up with me. My experience with the crews was thorough, helpful, courteous, and they were here when they said they were going to be here. I would refer American Waterworks because they did a good job for me, got everything done that was supposed to get done, and everything is working well! 

Thanks to Tyler and Devin for all their hard work. They worked so hard, did great work, and left everything nice. They are an asset to American Waterworks, very professional.

I had Dakota, Tyler and Devin install a radon mitigation system they were very knowledgable and professional and took their time to make sure the job was done correctly the first time, they did a great job cleaning up after the 3 of them worked very efficiently together and completed this project in a timely fashion. THANKS AGAIN GUYS!!!

I highly recommend this company. We had high radon levels in our home and the American Waterworks team did a great job installing our mitigation system. Before the install, Michel, our sales rep, came in and explained the entire process in great detail. The install team was on-time and very professional. We just received our test results and we are at less than a 0.7 pCi/L from a 9.7! You will likely find a company willing to do this job for a little less but you get what you pay for with American Waterworks!