Testimonials for DBS

"Your installers did a great job! Prompt, efficient, and nice clean up afterward. I would reccomend you to others."

During February 2015, we had your crew installing tiling and support beams in our basement.  We have been looking for an evaluation for this large project, but we do not want to miss the opportunity to let you know about our experience.             To us, the size of the project was a bit overwhelming.  Your sales people made more than one trip to discuss with us the options for our home.  That was much appreciated.   Cost and financing had to enter into our decision, and it was helpful to have sales staff who listened and responded to our concerns.  Your willingness to schedule the work for a time that would be least disruptive for us was also a nice touch.             The first day of the on site work, foremen Rye Efraimson and Andrew Lafontaine walked with us through the basement, explaining and clarifying the schedule for work and the scope of the project.  Before work began, we had an idea which days would be idle for concrete drying time and which would be busiest.             After the first day of work, Andrew Lafontaine became the active foreman.  We cannot say enough nice things about this young man.  He explained, he accommodated, he left notes for us concerning scheduling, he saw that the job site was cleaned at the end of each day, and he generally made this major disruption pleasant.  Andrew even returned to instruct Tom how to use the wrench to tighten the beams.             The crew of young men was busy every minute.  There was no offensive language or loud music. They were polite and helpful.  At one point, a pocket door that had been jammed off track by a grandchild, was fixed!  If the crew left while we were away from  home, they made sure that our garage door was closed.  All four of them represented your company and themselves well.

Kathleen was estatic about the way Kritin Kramer handled the phone call when she called to set up an appointment. Kristin was more than happy to help Kathleen out with anything she needed.

Kathy was super impressed with the work DBS installed in her basement. To show her appreciation, she brought goodies for the employees! She remarked, "They were so wonderful, polite, on time, respectful of me and of each other, informative for each step and they did not stop working!" 

Scheduling, payment, and everyone was very easy to work with. Installation crew was very professional.

"Crew was very professional and easy to work with."

Foundation Supportworks has some great guys working for them. They come in and do a great job!

Because we were so pleased with our initial DBS experience we decided to use them again for another challenging cabin project that was beyond our ability to effectively address. After removing a sidewalk along the uphill facing side of a cabin we purchased, built in 1946, we discovered what we feared. Significant wood rot of our rim joist, wall sill, and beams. We knew DBS was the reliable, quality solution and we were right! From Jake’s thorough analysis, thorough and reasonable discussion of options so we could participate in the selected solution given all the facts, to an exceptional team comprised of Trevor and Ethan, we can say we are incredibly pleased and relieved with the outcome. We are confident our cabin is ready now for the new t generations in our family, giving us great comfort not just now but for those generations to come. Trevor and Ethan went the extra mile, always exhibiting the finest in customer service and a desire to address any questions and provide valued explanations. They did a fabulous job along the repair route of leveling our structure, a very challenging outcome given the specific situations of our situation. They delivered! 10 out of 10 stars plus!

"Great job on clean up!"

Very nice clean up job!

"He is an excellent worker, worth every penny! Nice working with him!"

Thank you for your thorough work!

They were very professional and nice!

Matt is awesome! I really liked him. All the guys worked like crazy.

Your guys did real well and everything looks good.   I checked the temp down there when it was 4 degrees outside it was 60 degrees in the crawl space and the furnace room. And the temp upstairs. Was 70.  So it’s all working out real well.   Right now I don’t have the money for the rest of it.  But I will let you know if I ever want the rest of it done.    Thank you very much for everything and the timely manor in which it was done .  If anyone asks me I will give them, you and your company my highest rating.  A plus