Testimonials for Quality 1st Basement Systems

Our friend was very happy with the work Quality 1st did for her, she recommended the company very highly. The young man who dug the trench on the lawn did an excellent job, they cleaned up in the basement very nice. They were a great team. The salesman was very knowledgeable and the installation team was friendly.

We just had an amazing experience with Quality 1st Basement Systems last month.  Our salesperson Dan McNally quoted us exactly what we needed--nothing more, nothing less--to turn our wet, dank basement into a clean and safe usable space.  Foreman Juan and his team were unbelievably efficient, knocking out what we thought would be a 5-day project in half that time, including clean up and disposal of all the old, wet drywall and framing they demoed.  I highly recommend this company--they turned our disaster of a basement into space we can use and enjoy and know our family is safe from the basement moisture and everything that comes with it.

I was reccomended by a co-worker and I am very satisfied. The installation team was hard working, very neat, and accomodating. My salesman put no pressure on me.

Dane was great. He explained everything perfectly. The price was good so I went with Quality 1st basement systems. Wilver was the foreman on site. I was super impressed with Wilver and the team. They do amazing work. I had a giant horizontal crack along my basement wall. I am finally at ease that the basement wall is no longer a worry of mine. Thank you Quality 1st basement systems. You exceeded my expectations from the first phone call to the post-completion of a job phone call. Everyone was absolutely amazing. So happy my friend recommended them. AAAA++++!!

Andrew Gagliairdi was very personable and professional. The presentation was informative and I had no questions about the process after the presentation was completed. The Insulation Team worked very well together. We received one of your flyers in the mail the day after I decided something needed to be done about the problem. More importantly was the representation given by Mr. Gagliaird.

Design Specialist was wonderful and very helpful. 

The crew called ahead and showed up on time. They worked tirelessly in 90 + degree temperatures until the job was completed. Everything was explained to me and they left my place very neat! Wilbur and his crew are top-notch!

Quality First Basement work is exceptional. The technician was knowledgeable and answered all my questions. He performed all the work and provided recommendations and pricing to enhance my home and the sump pump systems they installed in December 2021. Definitely recommend Quality 1st! Awesome job.

My friend Frank, an engineer in Middlesex County, recommended your company to me.  I was very happy with the work that was done, it was a good presentation and there was a 25-year guaranty.  It was a quality job and done on time as promised, I have no problem with your company using me as a referral anytime.

The team came into my basement this morning and was very efficient. They covered my kitchen floor and started to work. Juan G. and the men started at 9 and were finished at 11. After the work was done I was asked to checked to see if everything was finished the way it's supposed to be I will recommend this company to my family and friends. Matt A. came in a walked me through everything. I also liked that Matt also called after the work was finished. I appreciated the follow-up phone call. Thank you, Matt and the team!

I recently had some flooding in my basement due to a sump pump whose foot valve had become stuck. By the time I realized the problem, WATER. I managed to fix the problem but the carpeting was already soaked. With much effort, I removed the water and, over the next few months, ran repeated mold tests - which turned out ok, thank goodness. The other day I saw a Quality 1 Truck standing across the street from my house and asked the rep about installing TWO new sump pumps so that would not happen again. He was smart, polite, and, since it was the end of his day, gave me a full assessment of my options and took the necessary data. WITHIN THREE DAYS his team was able to install two great, double-pump sumps. I cannot thank them enough and I'm extremely impressed by both their professionalism and attention. I should note that my appointment was originally made for three months from now because they are so busy. This is only one thing they do out of MANY to care for basements. Call them; I think you'll be very pleased. It's unusual to see such honest and competent people these days.

Quality 1st waterproofed our basement two years ago. Recently the dehumidifier broke and leaked a significant amount of water. We were originally scheduled for repair one week out but we’re moved up to the next day when there was a cancellation. The service techs were professional and knowledgeable and corrected the problem. All at no cost. I definitely recommend Quality 1st!

We had foam installation for our garage once we found out there was nothing under it. Angie was fabulous throughout the entire process, from scheduling to installation to payment. She was always cheerful and did her best to provide excellent customer service. Mr. Noe arrived with a worker at 2:00 and was driving away at 2:45. He was very pleasant and got right to work. We were more than satisfied with the job and the service. I would highly recommend Quality First

Ryan was very pleasant and professional. He was on time and very clear on all of our options. Thank you!  

After thinking of fixing my sinking slab for a year, I am now very satisified with the job done. The salesman and his presentation were professional.