Testimonials for Quality 1st Basement Systems

Jesse, Buddy, and Freddie were fantastic! They did a great job with installing the sump pump.The team handled everything with so much professionalism.

Loved Crew 2! Ian, Josh, and Freddie were very polite, friendly, and represented the company perfectly!

Hi Diana, My name is Ann, and John McBride installed a dry well. It has only overflowed once this past weekend, and we did have heavy rains. I would like to thank you, the company, and John for helping me solve a very different problem. Also, I wanted to let you know that John did such a great job of explaining the process and installing the dry well. Thank you for having such competent and pleasant employees! If I do find I have to put a pipe in due to the heavy rains in the spring, I will call. Sincerely, Ann. 

I'm sorry my project caused your company so much difficulty! Thank you for going through this mess with me and taking care of the township, preventing fines and moving the bubbler. I do tell everyone that you and the Company stood behind me through it all, and most can't believe it! I'm impressed and VERY thankful!   Patrick and Donovan were the best! Great thinkers and workers, even when it was pouring! Please know I'm spreading the word far and wide!

The service was great. I received great advice for a future pump and was not pressured into getting something immediately.

John was very professional and what I consider a people person.

The call went great!

Esau and the team arrived within the time frame given. They were all mindful and respectful of the property. Esau explained everything completely and clearly. The whole team was nice and courteous, they allowed me to watch the process, and utilized what they needed to get the job done as quickly as possible with great effort. I am very happy with their overall performance and the product. I definitely recommend Esau and the team as well as Quality 1st and the projects and services they offer. Thank you!

We are very pleased; the installation was very neat and professional and the crew was pleasant, respectful and caring. We are very satisfied with this job.

Ryan was very pleasant and professional. He was on time and very clear on all of our options. Thank you!  

My experience with the office staff was WONDERFUL! the installation guys were friendly and professional, and the inspector stuck by his word. thank you for holding my hand through it all!

"Been researching having my basement waterproofed and adding French drains. My foundation is a monolithic foundation(superior wall like) so I had to be careful who I picked and made sure they knew how to deal with them. Dominic was the man who came to visit and looked at my situation and gave me confidence that him and the their company knew how to work with my foundation. There were a couple of mixups along the way but Kim and the team made it work and was very pleased how they handled the situation. As for the team that did the work itself, Ian the Foreman and the men he brought along did and EXCELLENT job. They explained any concerns I had along the way. Very respectful, hard working men who busted their butt. Time will tell if this decision was best, but they sure did give me confidence in their work and their solution."  

The gentleman who came was incredible. He made sure everything was up to par. Would actually like to request him on my next maintenance.

Bryan was very knowledgeable, very helpful, and very kind!

Service was all good. Patrick was great as always.