Testimonials for Quality 1st Basement Systems

Michael was sent out to diagnose and fix a problem with my ultrasump system,.  He arrived on time, and I was impressed by his friendliness, expertise and professionalism.  He identified the problem and was creative in solving it.  In addition, he took the time to ensure that I understood what had caused the glitch, and what was done about it.  When he left, I understood a great deal more about the pump system than before.  I highly recommend Michael as a technician.  

We found them by going to the internet. The installation crew was very responsive, hard-working, and efficient.

I was very pleased with the crew and the work, especially the cleanup.�  They also helped me by hauling off no longer needed wooden platforms and an old laundry sink.�  Jeff was very helpful with his sales presentation, he was professional and had a quality product.�  I recommended the company to my neighbors and showed them the work.

I first approached Quality 1st Basement Systems because my basement was damp and moldy. My basement had a pit, but no sump pump, and it was getting hard to take care of. When I called the office, the staff answered all of my questions, and explained the time and the details of the job. The saleswomen Jessica also had a good presentation, and took the time to meet with me a few times before the work began. When it came time for the installation, the team was great! I was especially impressed with Juan Garcia and his exceptional and thorough work that he provided. Overall Quality 1st Basement Systems was a joy to work with, and I am very satisfied with the whole process.

Quality 1st is a company that truly goes above and beyond to satisfy the customer. If you're interested in getting this type of work, do not hesitate to give them a call. I chose Quality 1st to do the work on my basement because of their high BBB rating and the knowledgeable and non-aggressive sales tactics. It was a pleasure to deal with the installation crew because they were very polite and professional, also they did an excellent job at cleaning up when they were finished.

Patrick was wonderful! Really knew his stuff and was great to work with. Hope we have the pleasure to work with him next year.

Quality 1st Basement Systems did an excellent job lifting the sunken concrete around my pool! If you're having concrete lifted, look no further, this is the company you want to use! Ash and Estuardo were professional, and friendly, and did an excellent job!

John S. was excellent I am very satisfied with the work completed by the installation crew at Quality 1st Basement Systems. I chose Quality 1st because of the warranty on their work and John's good workmanship. The office staff was excellent they helped answer my initial questions.

We are very satisfied with the job. Andrew provided a detailed description of the process and answered all questions. 

What was your experience with your System Design Specialist Ian? "Very professional, very courteous, he was very knowledgeable and filled me in on everything I needed to know." Is there anything you'd like to say about the company? "I recommend them highly, I've been using the CleanSpace now for six years and it's worked beautifully."

Excellent service as always! 

My wife says the installation team was excellent. We were confident that Quality 1st Basement Systems would do a good job. I am very satisified.

I would recommend their team time and time again for their services. Thanks so much and look forward to continuing the relationship!

Let's get real the second someone says you have a foundation issue you get scared and the feeling of the unknown can be terrifying! So what are you going to do? Call Jack from quality 1st Basements! Jack came out to do an inspection of a house I am involved with at no charge in Bedminster he was super professional throughout and his calm demeanor helped to calm me down! He was super honest about what the problem was and how to fix it, which is super important when dealing with foundation problems. Someone dishonest can take advantage of you during this time scare you and upcharge you on things you don't need. They are not like other contractors and are passionate about doing the right thing for you and your family! Thank you, Jack!

My salesman Jeff Nero was very friendly and professional. He didn't use any hard sell tactics. The foreman Juan Gonzalez was very professional and friendly; the crew worked hard, did a great job and cleaned up after they finished. I chose Quality 1st because of the quality of their sump pumps, the company's extensive experience with situations like ours, and the available payment plan.