Testimonials for Adirondack Basement Systems

Your Service Technician Mike is great! Mike always explained everything, He also shows me how to work my Adirondack Basement Systems system. He has also answered questions about other materials that were not related for example ( humidifier, etc.). You guys are great, there is nothing that could be done differently. Your office staff is always so pleasant and helpful. In addition to the installation I have dry-locked the walls and floor. I would definitely recommend you guys! I always recommend your company to all my friends!

- How satisfied are you with the installation we completed for you?      Ok - Was clean-up satisfactory?      OK -What did you think of our installation crew?      Good - What are your thoughts on your Design Specialist and the presentation?      Ok - Was our office team efficient and knowledgeable?      Yes - Overall, what were the top two reasons you chose us over another company?      Warranty and Presentation

- What did you think of our service technician?      He is always nice and professional - Did our service technician explain the services to you?      Yes he did! Is there anything we could do differently for future service?      No, you're doing great - What are your thoughts on our office team?      They are always very professional & pleasant to talk to - What have you done in the basement after the initial installation?      I have had the walls drylocked & have painted the basement floor - Would you recommend our company to others?      DEFINITELY!! - Any additional comments?      You have an awesomeADK Basement team from your office to your trucks... everyone is very positive & motivated & give 110% on everything. I never feel like they are trying to get off the phone with me and I am always confident that whatever I ask will be taken care of. Keep up the great work!

- What did you think of our service technician?      Very polite, courteous, and knew what he was doing - Did our service technician explain the service to you?      Yes - Is there anything we could do differently for future service?      No- everything was very good - What are your thoughts on our office team?      They seemed very nice - What have you done in the basement since our initial installation?       We have finished the room into livable space. Your company also put in the subfloor. Everything has worked out great! - Would you recommend our company to others?      Yes - Additional comments:      Overall, we are very happy with the work you did. Our basement is now living space we enjoy a lot in a large part thanks to the system and subfloor Adirondack Basement Systems installed.

Mike Coonradt serviced our de-humidifier system today. I want to commend him for his professionalism and thorough knowledge of our system. He was courteous and offered to provide any follow up if needed. Mike is a fine representative of your company. We have also been extremely pleased with the performance of your equipment and the installation of the flooring installed after our basement flooded.

- How satisfied are you with the installation we completed for you?      Very - Was clean-up satisfactory?      Yes it was - What did you think of our installation crew?      They came in and got the job done - What are your thoughts on your Design Specialist and the presentation?      This should do away with the black mold - Was our office team efficient and knowledgeable?      Yes

- How satisifed are you with the installation we completed for you?      Extremely satisfied - Was clean-up satisfactory?      Everything looked great when they were done - What did you think of our installation crew?      They were very professional - What are your thoughts on your Design Specialist and the presentation?      He was very professional and personable - Was our office team knowledgable and efficient?      Yes

"Sean was very prompt.  Did his job well, explained what was needed to maintain the SaniDry unit.  Very pleased with his performance. The crew did an excellent job of clean up.  Although they were not very messy to begin with. Our sales man Tim VanKempen was very thorough and not pushy."

The foreman did a very attractive job. The installation crew was polite, punctual- explained everything every step of the way. Along with the Design Specialist Tim was very accommodating, I've been late for several appointments and he has always been gracious. Explains the information thoroughly.To add the office staff is incredible, each time I had called I've received well explained and prompt answers to the action.

The service technician was excellent and answered all of the questions. The Staff in the office was very professional and helpful. There were no changes made after the installation and I would recommend Adirondack Basement Systems.

Your staff is incredible! Each time I've called I've received well explained and prompt answers and action.  Every person has been considerate and very polite. The crew was polite and punctual.  They explained everything every step of the way.  Tim has the patience of a saint.  He explained the information thoroughly.  I appreciate the honesty and straight forward, no hard sell.  Thanks!

I am so relieved that all of the work is done and done so well! I am no longer "afraid" of my own basement. I believe that I could resell my house if I wanted to much more easily. And, if another "Irene & lee" storm comes, I will do fine. You get what you pay for- but I got even more than that. The crew was excellent. The foreman, Jason, was on top of everything and a great communicator. I felt respected. He is truly an excellant employee- treat him well and retain him! The Design Specialist, Matt, was thorough and had great knowldege. He was honest, respectful, and did not use pressure tactics. 

- How satisfied are you with the installation we completed for you?      Very - Was clean-up satisfactory?      Yes - What did you think of our installation crew?      good - What are your thoughts on your Design Specialist and the presentation?      Good - Was our office team efficient and knowledgeable?      Yes - How did you hear about us?      Had prior work done - Overall, what were the top two reasons you chose us over another company?      Good work- good crews

"I am very impressed with Kerry and crew and they surpassed my expectations!"

The guys that worked on my basement were friendly, helpful and professional. They did a great job installing and cleaning up. The Design Specialist was great! The office team was knowledgeable. Overall Adirondack Basement Systems has the best product, knowledge of basement water issues! Thanks to them my basement is now dry.