Testimonials for Franks Basement Systems

Very Happy with Bryan R, he did a great Job!

Just wanted to tell you that your crew did a great job yesterday. I think Anthony was the foreman. They installed a new drainage pipe from our downspout, through the yard, to the street. We appreciate that it was done quickly, and the cleanup was excellent. They covered the ditch very well. The plantings were left in good shape. You can hardly tell they dug it up. Thanks also to Ray S. for setting up the job.

I am so happy with the work that Frank's did for us! The foreman and crew were so hardworking and did an amazing job. Our backyard actually looks better than it did before. Thank you!! Larry & the crew were amazing! It was a great experience. Customer also called & said: "They are all hard workers & she wants to keep the Frank's sign outside so all of her neighbors can see how great Frank's is." A very happy customer, Tina

Customer called to let us know "Anthony & the crew did a great job! They were clean, competent & polite"

Just a brief email to compliment one if your employees, Brian on his excellent work to date. A break in my storm drain caused water and mud to pour into my basement during several rainstorms. Brian is in the final stages of completing needed repairs inside and outside of the house. His work has been so outstanding that I have recommended Frank's to a neighbor who seems to be experiencing storm drain and sewer problems.

The crew was fantastic, professional, and courteous of my son (who is 1yr old) and they shoveled my driveway for me. I had a great experience overall.

The crew has been very good, clean and attentive.

Andrew was very nice & polite!

Shawn was professional & outgoing!

Ray, you know your stuff and your company is so lucky to have you with them. I was so very impressed with you. NO ONE should hire anyone for their basement in WNY, unless it's Frank's Basement and by only you telling them what they need. I met with ALL of the other companies. You actually listened to me about where the issues were in order to figure out what is best & needed. Your  company is honest & so were you for that. You did an amazing job. Please give me some additional business cards of yours when you return, so I can refer you to some friends that need help with their basements. Every basement is different & only you can diagnose to tell them what they really need. And one of my friends really needs two different dehumidifiers from you, possibly 3 of them. He is a politician & an attorney in Niagara County. Too bad it's not Erie County, but anyway. He is a very good friend  of mine and he needs them. The smell from his basement & the way the house is constructed, he needs them and possibly some repairs to his basement that you recommended for mine. I could NEVER refer anyone other than you to absolutely anyone! You are the ONLY one for any basement, attic, crawl space or whatever. Thank God & thank goodness for you! I cannot thank you enough. You deserve every referral & have no idea that I know many people here. You are fantastic. I need some cards to give to some friends that have businesses that don't do what you do and their clients need help with their basements as well. Thank you so much.

Not only was his professional assessment practical and cost-effective but his workmanship was outstanding. He is the type of trained technician who can assess the problem and deliver quantifiable results. Bryan is clearly an expert in his field who takes great pride in his work.

I just wanted to thank you for directing my problems to the appropriate people and being so nice.  I want the "powers that be" to know how much I appreciate the professionalism of everyone that brought our drain tile success to fruition. Nothing but teamwork from Dan Lysak, Shawn, Chris, Lou, Backus and you! Thank you again-a more than satisfied customer.  Feel free to use my name for recommendations.  

Eli did a wonderful job!

Crew were polite, kind & excellent!

Very satisfied with work! The guys were great!