Testimonials for Omni Basement Systems

We were very thankful the job could be done within a week; and that the sales rep came out so quickly to assess our situation.

Very neat, clean, leak-proof.  Guaranteed work!  Excellent presentation.  Seemed to know how to fix problem.  Confident!

Reliable, great reviews, returned our calls.

Friendly & professional.

I am happy with the overall workmanship and installation of the system. I love having a totally dry basement space!

Your installation crew, office staff, and salesman made me feel comfortable and explained what needed to be done thoroughly.  Top shelf installers.  They are thorough and very professional.

9 out of 10

Jon was professional, knowledgeable, and pleasant. He took time to answer all my questions and educated me on the problem and solution. Many thanks to Jon- he is a wonderful representative.

water issue in basement so with one simple call to omni basements , a rep was at our home to assess the situation, very professional approach. we agreed on the plan and estimate on that day. The work was scheduled and the crew arrived as scheduled with everything needed for the repair. they were friendly respectful of our house and efficient. job well done

The entire crew was very efficient from diagnosing the issue and helping fix it. Phil walked us through our options with fixing wall cracks and arranged for the crew to come over and have it resolved at a super fast turnaround time. Highly recommend.

Sump Pump Installation From our introduction to Omni Basement to our installation, we were greeted with such a great deal of knowledge, skill, professionalism and genuine care. Keith was able to give us a variety of options and suggestions, that allowed us to feel comfortable and confident in our decision. Upon installation , we were still treated with with the utmost courteousness, walking us through the care and maintenance of our product and answering all questions we had- truly a wonderful experience!

Alfredo and Josh were professional, friendly, and competent.

 We had a crack develop in a basement wall, due to our house settling.  Ground water seeped through onto the basement floor. Phil from Omni diagnosed and explained the issues and process involved and gave us a free estimate.  Like Phil, everyone we came into contact with after that were personable, expert and efficient.  Jaqueline was excellent in following up with our repair date and today, Gord and James arrived promptly, completed the work professionally, explained everything and ensured that the area was left clean and tidy.  Thanks to your OMNI team for turning an otherwise stressful situation into a positive one!

Just would like to reach out to you and everyone at OMNI to say a big Thank you for being so professional, courteous, friendly and genuinely caring.   The whole process was a good experience from start to end yesterday with a wonderful crew fitting our new sump pump. They were fantastic and did a great job and clean up.   We will pass along your company’s name to neighbours especially those hit by the past flood we had been devastated by. Your company was our little bright light!    Thank you, once again!

Never tried to force us into any product or sale. The Omni Basement Systems crew was like family. We were sad to see them go. They were diligent, hardworking and honest. They squeezed us in and worked double-time before the [Christmas] holidays to get the job done. Thanks a million!