Testimonials for Frontier Foundation & Crawl Space Repair

Fernando and Jose not only worked hard to get the job done, but also made sure I knew what was going on. Fernando explained things along the way and kept me informed as the work progressed. They were extremely courteous and so easy to work with. They are true assets to the company!!

Angela was super awesome!!!  She sure knows her stuff.  She made sure she took her time explained all the steps involved  and answered all our questions.  She is professional,  courteous, knowledgeable, and through.  Thank you Angela for a great experience in a project that is not so beautiful. Super employee!!!

Excellent service! The call representatives were very helpful, frinedly, and answered every question and contacted anyone I needed to talk with at the time. Danny was very good. He explained everything in a way we could understand and answered all of our questions. Gumaro was great and explained what they were doing every day! Clean up after the job was wonderful!

The crew took care and extra precautions not only with clean up but of being mindful of my energetic young dog in the yard. There was a design change to the end pipe that I implemented and the crew was more than happy to change it! Great job!

Service tech came to our home on Wed. for our yearly service. Love him!! I found him to be professional, thoughtful, informative, considerate and detail oriented! Thanks, look forward to seeing you next year!

You guys did a great job! I did a timelapse sequence of a small section of my basement.

Just wanted to let you know that Fernando and his crew finished the basement project today­ - a day earlier than I actually expected. From the moment we first met [Dustin], [he] explained our options, I knew we had found the right company.  Every question, every contingency that we could think of was addressed and the project progressed exactly as [he] told us it would.  I am so appreciative that [he] took the time to come over last week while my husband was in the hospital to reassure me that the basement was ready for construction.  The crew [he] sent over could not have been more professional and proficient in their work.  Fernando and his men were courteous,diligent, professional and an utter joy to be around.  My house was left clean every night - dust was kept to a minimum and the work area was left in perfect order each day.  Fernando spoke to me each night before he left to give me a status update and gave me a thorough walk through tonight before signing off and collecting the balance due.  We couldn't be more pleased with the work,the workers and the appearance of our new waterproofing system.  Living in this house as long as we have (over 30 years) and being dreadfully aware of every torrential rainstorm has been stressful to say the least.  Walking through 6-10 inches of water in the basement has been maddening and costly. Cleaning up nasty, muddy, stinky residue has been time consuming and frustrating.  For the first time, we don't expect to be nervous when we see a colorful radar picture on the 6 o'clock news.  We did not see a charge on the invoice for restoring our peace of mind, but that is exactly what Frontier Basement Waterproofing has done for us... We are so grateful to you and your team that an October downpour is not going to create additional stress...  Please pass along our gratitude and thanks to Fernando and his team.  Count on our referral anytime the subject comes up in our circle of business and personal friends.  You guys rock!!  

We replaced our heating and air conditioning unit. We also repaired the duct work in the crawl space and had Frontier Basement Systems come out for a yearly inspection. Jason was prompt, courteous and professional. He arrived on time and made sure that any mess was cleaned up. Their office staff was also very helpful. I would be happy to refer them again!

LT was very thorough, knowledgeable, and answered all my questions!

Andrew came to service our entire system today and was very respectful, professional, and timely. Top notch crew member!

" Eric Furman came to my home in Benton, KY to raise a concrete walkway which had begun to sink into the soil around my house. He completed the job in about an hour and a half and did an excellent job. He explained the entire process to me and was extremely knowledgeable. He also has a great sense of humor."

"Really appreciate Mark coming to do a pre-sale crawlspace and foundation inspection. Knowledgeable, experienced and easy to work with. Thanks very much."

10 out of 10. Very happy with the work the crew did!

Since moving to Murray two years ago, we've had many people come work on our house for various issues. BY FAR, the Frontier Basement Systems men were the most professional!! Fernando was outstanding -- professional from arrival to departure and happy to answer our questions. The job was done neatly and early. I would recommend this company to anyone having water problems.

Hello I know you have a lot of customers so I don’t expect you to remember me.  I live in Murray, KY and you sent out a crew last spring to fix my basement.  I have waited this long to contact you because I wanted to make sure that it was not going to leak again under the worst conditions.  Well, I’m confident now after having quite a few storms since the work was completed.  My wife and I no longer dread going to the basement after a week of rain, expecting to see water creeping in and the musky odor that always followed. Now when we go down to the basement it’s just like the rest of the house.  I hated that basement for 16 years due to its’ leaks. Now, I love it!   I want to thank you for the professional job.  Should I eve sell my house I know it will only add to it.    A Very Satisfied Customer, Murray, KY