Testimonials for Frontier Foundation & Crawl Space Repair

Very excited to have the first step done in our basement, few more steps to get to our goal. Thank you for working with us on this project. We are very please with what has been done. Didn't think I could find a company that I could trust. So Thank you. Special thanks to our design specialist for his professional work! He did an awesome job, on such a difficult project because it was never done right the first time from whom every built this house. Thank you for your persistence and perfection. You truly put your heart and soul in on this project, and for that we are greatful!!! I hope that whom ever has you at they're house that they should be at ease knowing that you will go far and beyond to have the job done to perfection. Frontier Basement should be very proud to have you as an employee!! Thank you to all who else helped on this job from rep. to other project managers and co- workers, Thanks to the office employees that made the calls to let us know when everything was happening and I'm sure a lot more then that to from behind the those desk!! Great team work!! Of course to the owners as well. for having such a great team!!! can't wait to complete the other steps!!! Thank you!!!!

Just had my basement serviced at my residence in Clarksville, TN. My service tech called me 40 minutes before he arrived promptly at exactly the appointed time. He then explained what he was going to do, and noticed that water was “pooling” in my front yard due to the sump pump drain and recommended that I extend it out for improved drainage. He serviced the pump, and dehumidifier, ensuring proper operation and changing filters, ensured that the encapsulated system was still intact and also recommended that I remove the underfloor insulation as it could collect moisture and potentially mold. I agreed to purchasing the drain extension service, but will defer the insulation removal for now. I am overall very pleased with our service techs work. His attitude was very professional and helpful and he explained everything plainly and had all of his paperwork completed. He was very thorough and left me with estimates on the additional work he recommended, and as of now, I’m waiting on a call from Frontier to schedule the drain extension work that our service tech will probably complete.  Our service tech was definitely a great representative for Frontier Basement Systems and I am more than satisfied with his work.

Elijah did such a wonderful job!  He noticed something was going out and replaced it before it became an issue.  I love this system!

L loved how genuine and knowledgeable he was, and took his time to explain for her understanding.

" Very pleased with to quality of work that Fernando Mendoza and Jose completed while encapsulating our crawl space here in Lewisburg Kentucky. They showed up when they said they would and even finished the job ahead of schedule! Fernando made a suggestion about adding spray foam as part of the encapsulation that wasn’t on the original bid. He took pride in his work and by adding the spray foam to the rim joist made for a complete seal. Thank you to Frontier Basement Systems for setting the bar high with great performance from your employees! Wonderful job very pleased!! "

...  We just got a heck of a lot of rain and we are tickled to death about how well our new buried downspouts are working .... no more water in our garage ....no more flooding in our flower beds and around our home... So very pleased with Frontier .and will definitely spread the word about your company in our circles.... Thanks again and thank the guys who worked here ... They were fabulous..!!!

Their office staff was courteous and helpful. The salesman was very nice and good. The installation crew arrived on time, was courteous, and cleaned up well. Good Job!

Stacey was so polite when she answered the phone!

My experience with Chad was great. He was prompt and followed through with what he said. He was very knowledgable and answered all my questions. I would definitely recommend him to others! 

AMAZING Job! Very pleased with outcome. Very professional and knowledgeable.

I feel the problem was resolved by LT. He seemed very knowledgeable about the system. He arrived on time and was very courteous. He cleaned up and cleanup was satisfactory.

I was very impressed, and he did an outstanding job!  I am very happy with the results!

"Eric was the Foreman for our porch leveling project. He was very kind and informative about his project at hand. We are thankful he was chosen to complete the work we needed."

After our Call Center called Randall P. of Elkton, Ky to set up dates for their installation, he called back to let us know he thought the Call Center personnel did a great job and that they are very professional.  He said, "It's hard to find this kind of professionalism and I appreciate it very much!"

We are extremely pleased with both the inspector and the work crew. All our questions were answered clearly and they explained everything well before and during the work. It was a great experience dealing with Frontier Basement personnel. We can actually use all the doors again (they were hanging up before due to the settling). Can't say enough good things about these guys. Thank you!