Testimonials for Frontier Foundation & Crawl Space Repair

I hope you’re doing well. I wanted to let you know how pleased we are with the system y’all installed last year. With the two sumps I installed outside our basement door in conjunction with the triple safe your folks installed, we’ve had no issues with our basement flooding. Yesterday we had nearly 6” of rain in the neighborhood. During the peak of the rain, the exterior pumps were overwhelmed (they can pump around 6,000 gallons per hour) which led to the pit overflowing into the trench drain that feeds the triple safe (and NOT onto the basement floor). The trench drain allowed the exterior pumps to catch up. I am really pleased with the solution we devised and wanted to thank you for your efforts with our water management system. 

I give thanks to you all when I check on my basement and find it dry and clean looking every time it rains.  Even after six months I still cannot believe my basement is actually dry when it rains.  Thank you for my peace of mind!

Very pleased with the work completed.  They were extremely polite.

Elijah very, very informativeAnswered all the questions we had.Service was great.Elijah showed up exactly when he said he was.

I was very pleased with Marcus and the final result of his work. It started raining but he kept working and finished the job!

Did a great job!

Thank you for the EXCELLENT service !! Have a peaceful and prosperous day! 

Carlos is fantastic!

I appreciate that Fernando hastily came to my house when my basement was filling with water. He had a quick solution for the problem, installed what he could at that moment in time- a temporary pump, and will be returning tomorrow to make sure the permanent pump got installed. He was able to do all of this on his off time. He really made my customer experience great!

I believe a company should be judged not only on pricing but service rendered. Alot of times this service arises when something goes wrong and how the company handles it. Mistakes will be made. It is how the company rectifies the mistake that seperates the men from the boys. We had a Water Proof door installed no problem. In addition we had a drain moved away from the back entrance to our property so the pipe would not be damaged if service vehicles went over them. Due to a miscommunication, the pipe was not moved but stayed within the area of the gate. We were disappointed when we realized thes had happened and did not know Frontiers response. There was a terrific response. Someone was sent to rectify the error and the drain is no longer in the area of the gate opening. Frontier proved themselves one of the men and we thank your understanding and cooperation in rectifying this.

I really liked Morgan and the work he did on my home! He did an excellent job!!

Fernando and Jose did a great job.  I look forward to finally using my basement!

"Frontier Basement Systems installed a support beam and jack system to lift our sagging floors. We are extremely happy with the job- doors that would not close now do, cracks in the walls closed up, the bounciness in the house is gone and I no longer feel like my refrigerator is going to fall into the crawlspace! Alexey and his team were awesome! They worked very hard and answered all of my questions. They were polite, cleaned up after themselves and left us happy with the job they completed. FBS, Alexey and crew, thank you so much!"

I was very impressed with LT. He was very knowledgeabl, careful with our pool, and professional. As we consider doing this project in the future, I would love to use the same person!

Doug came to my home and did the annual service on our basement system. He was very courteous and knowledgeable. He was on time for the appointment and did it in a timely fashion. I would rate him 5 star as to his customer service.