Testimonials for Frontier Foundation & Crawl Space Repair

I give thanks to you all when I check on my basement and find it dry and clean looking every time it rains.  Even after six months I still cannot believe my basement is actually dry when it rains.  Thank you for my peace of mind!

Very pleased with the work completed.  They were extremely polite.

Elijah very, very informativeAnswered all the questions we had.Service was great.Elijah showed up exactly when he said he was.

I was very pleased with Marcus and the final result of his work. It started raining but he kept working and finished the job!

Did a great job!

Thank you for the EXCELLENT service !! Have a peaceful and prosperous day! 

Carlos is fantastic!

I appreciate that Fernando hastily came to my house when my basement was filling with water. He had a quick solution for the problem, installed what he could at that moment in time- a temporary pump, and will be returning tomorrow to make sure the permanent pump got installed. He was able to do all of this on his off time. He really made my customer experience great!

I believe a company should be judged not only on pricing but service rendered. Alot of times this service arises when something goes wrong and how the company handles it. Mistakes will be made. It is how the company rectifies the mistake that seperates the men from the boys. We had a Water Proof door installed no problem. In addition we had a drain moved away from the back entrance to our property so the pipe would not be damaged if service vehicles went over them. Due to a miscommunication, the pipe was not moved but stayed within the area of the gate. We were disappointed when we realized thes had happened and did not know Frontiers response. There was a terrific response. Someone was sent to rectify the error and the drain is no longer in the area of the gate opening. Frontier proved themselves one of the men and we thank your understanding and cooperation in rectifying this.

I really liked Morgan and the work he did on my home! He did an excellent job!!

Fernando and Jose did a great job.  I look forward to finally using my basement!

"Frontier Basement Systems installed a support beam and jack system to lift our sagging floors. We are extremely happy with the job- doors that would not close now do, cracks in the walls closed up, the bounciness in the house is gone and I no longer feel like my refrigerator is going to fall into the crawlspace! Alexey and his team were awesome! They worked very hard and answered all of my questions. They were polite, cleaned up after themselves and left us happy with the job they completed. FBS, Alexey and crew, thank you so much!"

Doug came to my home and did the annual service on our basement system. He was very courteous and knowledgeable. He was on time for the appointment and did it in a timely fashion. I would rate him 5 star as to his customer service. 

Frontier Basement Systems did an awesome job. Fernando was the foreman and went through everything with me when it was complete. They completed most of the work in a single day and it looks great!

We had a sump pump installed by Frontier Basements Systems in 2004 after our home was flooded with a few inches of water. In 2010 we were massively flooded but this time with with 5 feet of water in our walk out basement. After the small 2004 flood we had ready to use sand bags, waterproof door panels etc. to try and keep the water out in the 2010 flood. Unfortunately we had sandbags for 3.5 feet but not 5 feet. When the water receded I expected to find my basement full of water. After all the sandbags had done a good job keeping the water out until we ran out of bags and the water came over the top so I assumed the water would be held in our home by the same sandbags. Incredibly though when I made it back to our home a few hours past the peak of the flooding our sump pump had completely emptied the water out. We literally had stranded and dying fish in our home but we were able to walk right in and start cleaning up thanks to our sump pump. So keep up with your annual maintenance, it is a silent sentry, but it will really be there when you need it most. Earlier this week Jason came out for our annual service. He did a great job cleaning it, making sure it works, etc. he clearly explained what he was doing etc. and we know it is working and ready for the day we may need it again (but let’s hope that day isn’t any time soon!).