Testimonials for Frontier Foundation & Crawl Space Repair

The crew called before arriving, arrived on time, and explained what they would be doing each day!

Inspector was early, and listened to all questions. The call was handled efficiently and appointment was set at my convenience. Excellent service for our free inspection.

Morgan did such a great job yesterday! He was very friendly and helpful. This is the second time he has came out to my home and I appreciated everything!!

I just recently had a Water Guard system installed in my 1500 sq. finished basement, it was an overall very good experience and I"m glad I chose Frontier Basement Systems to do the job. I chose them after struggling with foundation water and doing a great deal of research. I worked with 2 foremen - Hermes & Gumaro and their crews and they were respectful of myself and my home and did a very difficult job professionally and efficiently. Customer Service follow-up throughout the project was top notch as well as after the job was completed. I recently had an additional back-up pump installed by Service Technician Donald Hill and he was TREMENDOUS! Very knowledgeable and spent time explaining the entire system to me so I could troubleshoot any issues that may come up (I like to be prepared!). I would definitely recommend this company to you.

Free-Estimate Review: "Estimator was actually 5 minutes early, which I like. Often, too many people and businesses these days simply are punctual. He was also quite personable which was also a plus."

This is long overdue. My husband and I want to thank you for our pump.  When the rain hits the roof we sigh with relief because of our pump.  We made it through the April floods and so many other potential flood causing downpours. It truly was and is the best thing we have ever done for ourselves.  We tell everyone about it and kept the sign in our yard for years.  We wish you a very Merry Christmas and a prosperous New Year.

Dale & Jose did an excellent job! They explained everything before starting, were very courteous to our whole family, took off shoes when entering our home and cleaned up after.  A +++ work ethic!

Jason did a great follow up job to adjust the jacks under my house.  He explained thoroughly what he did and what will happen and fixed my issue to my satisfaction

"Fernando and Jose called to let me know they were on their way. They arrived on time and were courteous and went right to work. They were professional, skilled and thorough. I appreciated their taking time to answer my questions. Highly recommend this company. Very impressed and pleased with their employees and product."

Brian and his crew did a very professional job on our basement!  They worked hard on getting our basement dry.  They let me know what was going on during the process.  I would highly recommend Frontier Basement Systems.

I am happy with all the work.

Well, the recent deluge did not present any problems in our garage.  Your recently installed system works well and we are very pleased! Bryan Wiggs evaluated our issues and recommended a course of action that w agreed with.  We apprecaited his informative visit. We wanted to take this time to also tell you that we were impressed with Alex and his team.  They were professional, courteous and hard workers.  And they did an excellent clean up when the job was finished. It has been a pleasure doing business with you and your company.  We wish you continued success.

Everyone was well informed and polite. The crew was great! They are very hard workers and take pride in the job they do. The basement area was cleaner when they left than it was when they arrived!

I just want to say the work team who just spent three days at my home installing an encapsulation was excellent. They did an excellent job and were a pleasure to have around here. Joe, Raul and Gabriel are excellent workers with great teamwork. I had a great lunch with them. Thanks for sending a great team to my home!!!

To Whom It May Concern: I received in the mail yesterday a survey form, along with a request that I fill it out and return it to you. To just fill out the survey form and return it would only tell a small fraction of the story, I have chosen this method to tell you the whole story. For the past couple of years I have been doing my homework trying to figure out the best way to overcome my crawlspace swimming pool, and the cost of doing so. I have arrived at the conclusion that there were only about two ways to solve the problem, and that the cost would be somewhere between $10,000 and $15,000 depending on which way I decided to go.  Then there was the "Home Expo" here in Bowling Green, where I picked up information on your company and a local company offering close to the same product. Preferring to go with the local company, I called them and made arrangements to get an estimate for the work. After four visits to my home beginning on March 23, wasting over 3 hours of my time, I still do NOT have a written estimate (from the local company). And however, the verbal estimate I DO have does not include the SmartSump, WaterWatch II Alarm, Ice Guard, nor the "I" beam for over the crawlspace door and is still over $1000 higher then yours. An appointment was made for April 19, and unlike your competitor, Mr. Layne Gebers was on time, took less then two hours, went over everything, and I ended up with a written estimate right then. You were then given a check for half the cost and arrangement were made as to when you would be at my home to commence the work. On the date and time arranged (April 30), your work crew was here, went to work and the only time I was them stop during the workday was for a short lunch.  They were through, methodical, neat, polite, and from what I can see of the finished project, highly skilled and knowledgeable about what they were doing. During the original telephone call to set up the date for the work to be done, it was determined that the work would take 4 or 5 days. You were dead on the money with this estimate. Your crew finished up in 4 days and did so by staying late on the fourth days to complete the project and the final clean up. As for the clean up itself, they made one hell of a mess!  Taking out all the insulation, a sheet of plywood, bringing in gravel, ext.  After they were done, I went around to do my own clean up and was unable to fill a one pound coffee can with debris.  Now that is one GOOD job of cleaning up a king size mess. I had expected to spend the better part of the morning cleaning up a mess, but that was not the case.  I was and still am impressed at the clean up done by your crew. You asked if I would recommend your business to others looking to clean up their crawlspace, my answer is simple, I would not hesitate a heartbeat to recommend you to anyone.  I am 60 years old and spent the better part of my life in various parts of our great country.  During this time I have never been one to offer praise lightly and have had to spend a lot of time fighting with companies to get them to honor the minimums in their contracts. You also ask if you may use me as a reference; the answer is YES! I am very favorably impressed with the way your company handled everything from A to Z! Ralph Schwartz