Testimonials for Frontier Foundation & Crawl Space Repair

"My porch was sinking on one side and it was cracking pretty bad. They came and did a wonderful job repairing it!!!! I give them an A+. Very professional and Courteous. I would definitely use them again and I highly recommend them to anybody that needs foundation work done!!!!!Thank you Frontier Basement and Layne Geber!!!!"

Happy with the work!

"Fernando and the guys did an excellent job! They were very polite and easy to work with. Showed up rain or shine and got the job done! We have a very low clearance crawl space and they handled it with ease and no complaints. You should’ve seen all the buckets of rocks they manually carried under the house. These guys know how to work. Thank you guys! Will be requesting this team to work on our new house :-)"

"These guys are great! I found them after a bad experience with another company. They were also $4000 cheaper than that other company for a full crawlspace encapsulation. They were very professional and very quick! Everything was communicated properly and walked me through everything as they were doing it and when they were done. Christian Thomas was my foreman and he was excellent! Great job, very happy!"

Brandon did a wonderful job.  I could not have asked for a nicer person to come to my house and present the service to me.  He explained everything fully and was very up front with me. For a widow and 81 years old I could not have asked for anyone nicer.  He is very much an asset to your company.

"Eric was excellent. On time and very honest."

Loved the service, arrived on time, completed the project within time period they were supposed to. Explained everything to me and my wife before leaving. 

"Best crew ever! Alex is a very good foreman."

Excellent!

Gumaro and his crew did an excelling job! Gumaro and his crew was very nice and very skilled at what they do. I "marveled" at the work they did especially the concrete. Score 20 out of 10. Loved the SErvice, loved the results, loved the entire experience, loved the crew.

Nick was prompt. Extremely knowledgeable.Extremely nice.

My name is Lynn, a very satisfied customer of Frontier Basement systems. My job has just been completed and I wanted to tell you that the foreman, Fernando was efficient, concerned about my satisfaction and was very helpful in explaining the installation of a sump pump and supports used on my foundation. He even took me on a tour under my house (at my request, he did offer pictures). The crew including Benji, Adolfo and Luis were polite and very helpful if I had questions. The work was done efficiently and quickly. There was no mess to clean up. I was even loaned a pump for two weeks to pump water out of my crawl space as ground water had turned my crawl space into a swimming pool! All in all, an excellent experience. Thank you all.

"My experience has been non-stop excellence. Thank you Frontier! Thank you Rob for ensuring we got the best deal we could!"

The project was very nicely done! Everything was explained in detail. Overall, great job!

Our experience with Frontier Basement Systems has been positive from start to finish. My husband and I had a couple of other companies come over and assess, but Tim Sapp from Frontier was, by far, the most down-to-earth, personable and kind, which was why we decided to go with Frontier. It was a quick and easy decision once we met with Tim. Tim spent over 2 hours in our home during the first visit, inspecting our house and sharing his recommendations. The staff at Frontier is very organized. We were given paperwork, a schedule, follow-up calls and everything that was needed during the weeks leading up to the actual project. My husband and I had many phone conversations with Tim. Tim almost always answered his phone, and if he was in a meeting or on another project, he always returned our calls very promptly. Throughout the entire process, he has been of great assistance, and offering assurances along the way. Even after the project, I’ve had 3 different conversations with Tim – 2 questions regarding new construction, and 1 question about an issue with the website not working when I tried to vote for Lael for the “Wow Service Award”. Tim never seemed to mind answering his phone after hours or even on weekends, even when we were just planning on leaving a quick message for him to call us back the following Monday morning. The customer service has been exceptional – and also from Lael and the crew. Lael is very personable and caring, and he has shown exceptional leadership during the course of this project. I noticed that he wouldn’t ask his crew to do anything that he, himself, wouldn’t do. For example, at one point he immersed the entire upper part of his body down into a deep hole in order to adjust a plate (which I don’t think many people could handle – myself included). Lael was also kind and down-to-earth, as was everyone in the crew. I was always greeted with a smile by crew members, and they would always take time to explain what they were doing, if I was curious about the process. These guys worked their butts off for 3 days – with a positive attitude. They even cleaned up after themselves. They all worked together as a team. Tim and Lael always seemed to communicate very efficiently with each other, even though they would be at different sites, and Lael and his crew seemed to communicate with each other very effectively, which created supreme efficiency. We want to vote for LAEL for the “Wow Service Award”. His name wasn’t on the website listed under “foreman”, so that’s why we’re mentioning here. LAEL = WOW SERVICE AWARD