Testimonials for The Drying Company

It's hard to find a good company that's honest and willing to help.  They just finished insulating my house and they were beyond awesome. They actually found some issues in my crawl and notified me immediately. I was able to get a plumber out before the end of the day. I looked under there and was like, whoa!  I was able to avoid some possible damage because of them. They were awesome, very respectful. There was a leak where you could barely see and they found it. They said, “You need to get this fixed within the next couple weeks before it turns into a bigger issue.” Then they found another issue. The pipe from the kitchen sink was also completely unsealed. I asked them to duct tape it until the plumber could arrive. And they did. They could have said, no that's not a part of my job description. I probably would not have been able to use my sink for the next couple of week if they had not fixed it. It was completely detached.   My cable company was under there today and they didn't say anything. They could have been the ones who damaged it--I have no idea.  And while they were working on my attic, I had to get in their way and they worked around me. I had to shift stuff from one side of the attic to the other while they were working. I had nowhere else to put it; I have a tiny house. They didn't have to wait for me, but they did. I even ordered them a pizza because they went out of their way for me. The salesman was awesome too. My whole experience with the company has been awesome. Every office staff you guys have all been pleasant and helpful and positive. I’m going to go on Facebook and tell about y’all. 

Jamie was very knowledgeable and very much so helpful in getting through the process. He explained what was going to take place and how. He explained how different contractors would come. I had a pleasant experience with the crew. They left everything clean and in order. 

Excellent! Outstanding crew. Very professional.

Eric Pass was professional and answered all of my questions. He and the team did a great job with our sump pump and digging job. Despite all the work, the basement was always clean and well kept. Our materials were taken care of that we store in the space and the guys laid ample plastic sheeting out for us. Crew worked very hard to get a large job done in a week. I am happy with work and clean up. Thanks!

I called you because the corners of my house were shifting and cracking after a tree fell on our house last year. My salesman, Jamie, was very pleasant. The Gentlemen who worked on my house were very courteous and nice to work with. I was impressed. Now that the work is done, the hall doesn't sqeak like it used to. And I will be reference if other customers want to talk to me. 

These guys did an excellent and proficient job! Everything was done to our satisfaction.

Both workers were very efficient and polite. This team did a great job and we appreciate their effort, work, and them being so courteous.

Both crews were courteous and professional. They did great work and kept me informed about what was happening and any changes being made. I would recommend your company to my family and friends.

The crew did a great job! They communicated very well and were very courteous! Bassam made sure the team did a high-quality job and he personally inspected the cleaned-up area, picking up any remaining debris. Bassam walked me through the entire process and made sure I was informed throughout the day. He made sure the job was done well and pointed out all the issues along the way and addressed them all. Great job! He took the time to make sure all the mold was remediated which was my specific concern.

All of the crews did a great job. Seth, however, went above and beyond to make sure we were happy with the finished work, including vacuuming the crawl!

We are very pleased with the work that has been completed.  I have not crawled under there (and won't likely) but the plumber, the inspector, and a couple of men on staff have checked it out and all report the good work.  Thank you and your mechanics for making me look good at my job!   On a personal note, I worked in radio for 25+ years prior to coming to current employer.  Selling adertising was our product, however, I'm a firm believer that "word of mouth' is the best form of advertising.  I can tell you I will be 'advertisint' for The Drying Company.  You have ALL been great to work with.   Thank you Kevin, Tony, Sylvia, and everyone else involved in making the project go seamlessly for us.

They did a great job. Very friendly and courteous.

Crew was professional, friendly, and explained things well.

“Dear Mr. Tetreault,                 We recently had work completed in our crawl space. We had originally scheduled to have the insulation replaced and a vapor barrier installed. Another contractor was scheduled to come in and remodel our laundry room. When the contractor came in and ripped out the subflooring, he discovered problems with the floor joists. Mike O’Bier had been working with us, so we contacted him and shortly afterward had scheduled to have the floor joists replaced, as well as installation of a dehumidifier and new crawl space door. At that point, the crawl space is finished as is our laundry room. Hopefully, all goes well from here on out!                 Everyone from The Drying Co. that we spoke to/worked with was professional, communicated well and in a timely manner, answered all our questions thoroughly, and demonstrated a true dedication to doing his/her job well. A huge “thank you” goes to the following individuals (and our apologies if we inadvertently have left someone off the list): Office Staff – Mike O’Bier, Lauren Payne, Silvia, Alicia Beacham Mold Remediation – Daniel Michinaux, Mike Dehumidifier Installation – Caleb Hewitt, Mike, Daniel Michinaux Floor Joists – Eric Pass, Dominique Cummings Insulation/Vapor Barrier – Mohammed Crawl Space Door – Caleb Hewitt                 Thank you for providing such an excellent service, and we would not hesitate to contract with you again should the need arise.”

From sitting down with Mohamed through the final phase of the encapsulation, everything was great!