Testimonials for Connecticut Basement Systems

Doug was very informative and offered many options from which we could choose for maximum efficiency.

I called Connecticut Basement Systems in March of 2019 for help with my water issues in my finished basement and garage. The sales Rep Victor Abitia came to my home and saw the complete mess we had. The wall was destroyed from water coming in through the garage under the foundation and into my kitchen. Several other companies did not want to get involved with this mess. Victor put together several plans that he thought could work but my cement floors with ceramic tile caused issues. He did not give up. He called a coworker, took pictures and together they created a plan for my drainage issues.  A plan was put into place and paperwork was done and a date was made for install. The day of installation was amazing. Jose Blees the Foreman came with his helpers Jorge Rojas and Jahroume Gardner. They were friendly and very courteous. They explained everything they were going to do, and they got right to work. After 4 hours I had drains and pumps and outside drains as well, all installed in a timely manner. They were very clean and did not leave a mess behind at all. It was a stress-free project. I even had questions after they left when putting the kitchen back together and I texted Jose and he responded quickly and answered all my questions. I highly recommend Connecticut Basement Systems. Thank you for your service, Allison

Since we had our Basement System (Triple safe pump system and dehumidifier installed) plus the install of flooring and wall material our basement we now have a very usable space. Our Technician (Ronald Algarin) did a great job. He did a thorough job and was very professional.

I was so impressed and happy with Dan's work. He was thorough, polite, and well informed, he was amazing to represent CTBS. 

Ismael was a really nice guy. He explained everything I needed -- overall a great experience. 

 George was an awesome guy! He was thorough with explaining and the experience was great!

Dan is an excellent tech!

Please extend our thanks to Ryan for doing a great job! He was very knowledgeable and professional. He's another great apart of CTBS! 

Felix was efficient, professional, and knowledgeable, he's excellent! Best of the best! 

Sergio was very knowledgeable about everything and kept the place spotless. I will always ask for him when I need more work in the future. 

I am very satisfied with the job you did. Your installation crew was mannerly and answered all of my questions very well. Your office staff was very friendly and professional along with your saleswoman. I chose your company because of friends that have told me how well your system had solved their wet basement problems.

I am very pleased with the work you did in my home. Everything from your office staff to your installation crew, and especially your salesman, were excellent. The clean up was good and I trust that when I have the next big rain storm I'll see positive results from your system.

I am very satisfied with the job. Your salesman and office staff were great and a big help but your installation crew was excellent! Your foreman was extremely knowledgeable and really a pleasure to work with.

We are very happy with the job you did for us. Your office staff and salesman were excellent and your installation crew was professional and hard working. All in all, we are very happy with the job and glad that we did it. Thank you.

I chose you because you offer a warranty and the years you have been in business. I am very satisfied and think your employees are all very well informed and great!