Testimonials for Connecticut Basement Systems

Jeff was fantastic! He found the root of the water leak, true professional!

Sergio, Jacob, and Mike were very courteous, friendly, and professional! Along with being quick and efficient! Sergio very clearly explained the process in raising on floor!

I will always request Dan, he does good work and polite. I trust him in my home. 

I loved Lawrence, he is a super guy and you should be greatful to have him on your team!

We love Sam, he does great work. 

I'm so happy with the tech, Dave, that came to my home. I felt like he represented the company well. 

Dennis did a fabulous job. I am over the moon with my service!

Rob took the time to explain how the system works and made recommendations in a suggestive manner. I would love to have him every year for my annual service. 

We were very impressed with Jamin's Level of skill and care!

Johnny was great and a pleasure to have in my home! 

I am extremely satisfied. The gentlemen that did the service were professional and efficient. The installation crew was easy to work with and talk to, and did the job properly. The office staff were very patient with an awkward situation with my neighbor. The cleanup was excellent, I hardly knew they were there.

I just had his install done yesterday and am absolutely blown away by the great job that Chris and his team did.  I loved how neat and professional they are; how they worked hard till 7PM to get it done in one day; and how well they clean up.   And how great my system looks! Please tell Krzys that he’s my hero. Keep up the astounding work!  You guys are the best!

The crew was skilled and efficient- no time was wasted. I am very satisfied overall. Jack explained everything in full.

Mike Cioffi was professional, courteous and very knowledgeable. We didn't hear him ring the doorbell and he had to wait for us to realize that he was in our driveway waiting. He handled the inconvenience with good humor and understanding. He explained everything thoroughly. We were impressed that a person so young knew his product so well. He is obviously very intelligent has a very good attitude and great people skills. 

To Whom It May Concern: After procrastinating for several years, I made the call to Connecticut Basement Systems. They took all my information and set up an appointment for someone to come assess my situation and give an estimate. An information package arrived along with the sales representative’s profile and credential sheet. The day of the appointment, I received a call a half an hour prior to Don Godbout’s arrival. He arrived with a couple brief cases of product and materials. I explained what was going on and wanted to accomplish with the basement. We went downstairs and took a look. After assessing the situation, Don gave his presentation. He had several products to offer: windows, dehumidifiers, insulation, etc. I told him exactly what I wanted and he concentrated on just that – the de-watering system. He was not a pushy sales person as most are. Don then went downstairs, took some measurements and photos for estimate. While going through this process, I was able to ask many questions and got detailed answers. If Don did not know he made a phone call and got my answers. We went back upstairs and Don worked through the numbers and gave a price. After some thought, I agreed. Don worked up all the paperwork, set a date for installation … deal done! After he left that Saturday, I had some other questions. So, I called him Sunday AM. I caught him going into church with his family. Don was very courteous and took my call. The installation crew also gave a half an hour heads up prior to arrival. The foreman introduced himself and they immediately went to work. I figured at least a couple days work but – entire project was completed right down to clean up in 1 day!! All said and done, I am happy with the project. Wish I had called sooner. Everyone I worked with was informative and professional. Don and Connecticut Basement Systems did what they said they would. I would do business again.   Sincerely yours, Lorraine Bonomi