Testimonials for Connecticut Basement Systems

I cannot tell you what a pleasure it was to have Eric Ardito as the Production Foreman on my basement finishing project. His customer service was outstanding as he put tremendous effort into making sure I was completely satisfied with the work being done.   Eric's knowledge of the business is very extensive...the man knows his stuff! He was generous in offering alternative ideas and suggestions from the original plan and was so easy to work with when we decided to make changes. He communicated with me every step of the way and was so approachable when it came to asking questions.   Eric's work ethic was amazing! He and his team members showed up every day and worked hard while paying attention to the finest of details. He set a great example for his co-workers and always gave them credit for "the team effort" it took to do the job. Eric is so good at what he does on all aspects of this kind of work, yet he is humble.    When Eric and his crew finished the job, the clean up was spotless and the space just sparkled. They should be very proud of the work they did under his leadership and know what a very satisfied customer they have.

Outstanding job, amazing! Praises his (Ryan's) work! 

I will always request Jeff. He is a great guy and is like family!

Tony was absolutely wonderful! He was so honest, kind, and personable. I am going to recommend this company to my friends because Tony really made my experience great.

I requested a contactless service, and Ron accomodated that extremely well. I'm beyond happy and just really would love for Ron to be recognized. 

I just wanted to call in to say that Scott did a wonderful job. He was so professional and answered all my questions. I feel very good about the service I had done. 

The crew was truly a positive representation of CTBS! Professional for sure -- Scott was a great man! You can tell he really loves working for the company. 

I'm over the moon impressed with Ton'ys honesty and knowledge!

Dan is amazing and a life saver! Super smart, clean, and patient!

Loved Jesse! Work was clean and he was professional!

I had water leaking, Jeff came and cleaned up all the soaked papers! He offered to do more but he had done plenty, he was a true gentleman!

Bruce was fantastic! He was honest, going over everything he services! Been serviced by this company for more than 20 years! I started with Jeff Allan who was later promoted. Next was Tony DiLonardo, also promoted, now I'm serviced by Bruce Toth. He was wonderful! It's nice to see that there is room for career growth at Connecticut Basement Systems! Looks like a nice place to work!

We did an excellent job and she was very satisfied with our professionalism.

OK - I'm satisfied with the job, installation crew and office staff.

We had Basement Systems work on a water problem in our bedroom almost eight years ago. We got tired of water in the basement so we gave them a shot. They put in a sump pump and system. Then recently, we had a patio at the back of the house that was not level and they came out, looked at it, and took care of it. The installers were excellent, very informative, polite, and professional and made sure everything was cleaned up. They came when they said they were going to come and the work took about as long as they said it would take. There were no surprises so we're very pleased. At the end of the month, they're coming out again for a service. I also referred them to a guy I work with and he called them to come out to his house next week because of a water problem.