Testimonials for Connecticut Basement Systems

I want to take this opportunity to thank you for the work your staff did. I have had a minor water problem for 38 years. Having read your ads and comparing sales pitches from competitors, we decided to have you waterproof our basement in North Branford. With the harsh winter and Hurricane Irene, we had not one drop of water. We had the pleasure of hearing the water being expelled to the outside. What a relief this is. A true testimonial to this product and workmanship.

We were setting an appt for their annual maintenance and Mr. said that he had water on/off for 38 yrs and now that he has our system, his basement is dry as a bone!  He asked us to thank Larry for the wonderful products he created and smiles every time he sees him on TV!  Absolutely loves Larry and his company!

Quick short story, we use CTBS years and years ago, I’m driving to work and I just drove by one of your trucks. I cannot even begin to tell you that your company has saved our lives. Every rain storm we would have to go downstairs with the wet vacuum and we have not had one problem knock on wood since we had our sump pump installed and you guys out to fix it. I just wanted to thank you so much and appreciate all that you do.

Dear Mr. Hammock, I regret that I was not able to write to you sooner in high praise of Danny Oestreich. He was at my home in December 2017. Dan is the combination of competence, courtesy and persistence. He did a great job correcting an initial error in installation of my SaniDry XP Air System. (Oct 2016) I’m confident that it will be functioning efficiently with the return of humid weather.  You are fortunate to have Dan on your team. Sincerely, Sally A. Stopka

We were personally called by our customer to let us know how happy they were with George. George spoke on the phone with the customer to tell him his ETA and the customer was pleased with how right on time he was. The service done was also loves and the customer is excited.

Victor was amazing and so was Rob, that young man is going places. Victor is an expert, very impressed and he went above and beyond my expectations.

Like all your employees, Ismael was extremely pleasant, polite, gentlemanly and knowledgeable. 

This was the best money I’ve ever spent! It worked out very well!

Just had our sump pump serviced today for its annual check-up, and couldn't be happier with the service and professionalism of Steve C, the technician! Highly recommend CT Basement Systems!

Steve was very professional, respectful, and kind!

Nate was excellent -- good communication and very thorough!

Prince was amazing, helpful, and so polite. A+.

Dallas was unbelievably helpful!

Ailton did a great job! I'm very impressed by him and I would like to him to service my system every year!

John Landry was great! He was very through and explained everything he was doing!