Testimonials for DryZone Basement Systems

Good morning.   Jonathan Costa, Senior Foreman, and his team enlarged an existing sump, installed a sump liner, and replaced two older Zoeller pumps with new Zoller pumps.  A SaniDry Sedona humidifier was also put in place and drained to sump.   This is the second sump pump installation by Dry Zone at this property.  The earlier installation included a complete perimeter drain in a separate basement area.   Mr. Costa was knowledgeable, courteous, professional and, in all respects, a good representative for your company.  The work was done in a competent manner by Mr. Costa and two other persons.  Cleanup was excellent.  Care was taken to protect hardwood floors crossed to access inside basement door (no outside access).   Very satisfied with work done by DryZone during this installation, as well as previous installation.   It should be noted that DryZone is somewhat more expensive than other contractors who do this type of work.  However, I have been satisfied thus far that the premium price is justified.   Albert S

Yes, Steve came out to complete the inspection and everything went very well. My appointment was actually scheduled at the end of Feb and he contacted me and asked if I would like him to conduct the inspection a month early. I appreciated that he was thinking of me. He worked with my schedule the day of to arrive at a time that worked best for me.  I was happy that I received a quote later that night. I reached out a few times with questions and he always responded within the same day, most times within an hour.    I utilized DryZone Basement on my previous residence and I am planning on moving forward again on my current address.    Best, Erin

I needed an analysis of the source of the water which was flowing into the basement. The problem was identified, correctly, as a broken or leaky water intake pipe from the street running into the house near the source of the leak. The work had to be done by the City Water Department with a private contractor assisting with the removal of the old pipe and replacement with the new pipe in the front yard and in the basement. Steve was professional and thorough in his inspection and analysis. With his observations and recommendations, we were able to avoid what could have been a catastrophic situation had the water pipe burst before we arranged to replace it

The salesman was flexible and found solutions to fit our budget. The installation crew was quick and polite, they swept up after completion. The company was flexible in erms of providing a solution that met our needs at a good price!

Steve & the crew were very professional.. I'm very pleased, so far! Still worried about water in the basement, but that is because I had water for so many years. I chose DryZone Basement Systems because a friend's daughter, installed the system in her home. They have been very pleased.

I was extremely satisfied with the job your company did!

Dear DryZone Basement, I am very satisfied with the work. This has been an unusually wet season and the basement remains dry. The pump runs continually as the water table remains high. Your crew was a pleasure to work with. Five stars out of 5 stars! Please do not post my name or address with any review. Thank you. Sincerely, *******

Just wanted to say how professional and efficient Connor and his crew were.  It was a pleasure to have them install my system.  They made a stressful and expansive and expensive  situation more at ease for me.  I feel now I cannot have the worry of the basement water anymore.   I highly recommend them.   Greatly appreciated.   Thank you Annmarie.

In the years we have dealt with Dryzone my wife and I have Been very impressed. You guys are a pleasure to deal with. I have found you to be very honest and the work is always top notch. I believe it was Erin who called me and she was very good and very personable. Nick was very very good. The company should be happy to have him.

Thorough sales presentation!

Contractor mentioned your name. Steve was fantastic in setting up and keeping me informed.

Hi Brian,   I have passed along your information to a neighbor who has a friend in need.  Hopefully they reach out to you.  I was sincere in my review.  I should have also identified Courtney and Sarah as they were both very conscientious and awesome as well.   As I noted in the review – the proof in the pudding will be during the wet season and the pumps are working.    Brian the SaniDry is working well – the basement is dry and the walls have no weeping what so ever.   Walt      

Can't say enough good things about your service technicians.

Jonathan Costa and his team did a good job in our basement waterproofing. They are very hard-working, very polite young people completed the entire job in a day and a half. I would give a good recommendation to anyone who needs this type of work. So far I am very please, just waiting for a very hard raining day and hopefully won't see a drop of water in my basement.

I was very happy from start to finish. The installation crew deserves two thumbs up, arms waving, Ryan & crew were excellent, thank you very much.