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Testimonials for Ayers Basement Systems
Usually I would call multiple companies to make a sound decision on which service providers to use. In this case, due to the professionalism and information presented, I used Ayers without other investigation. Definitely a compliment to your internal staff.
Mark Z. of Coldwater, MI
Tuesday, April 11th
Tuesday, April 11th
My wife and I could not be more pleased with the trio of men who worked in our basement and its two crawl spaces last week. We were so impressed with Payton, Joshua, and Gary. If they represent the quality of people Ayers hires and retains, your management team should be immensely proud of its selection and training process.
In short, they were terrific. Their knowledge, work ethic, and customer interactions were among the best we've ever experienced. Our home is a 127-year-old Victorian and, believe me, we've seen plenty of workers come and go over the years - it hasn't always been the proverbial picnic.
All three men could not have been more courteous, interested in keeping us informed, and patient with our lack of understanding in these matters. They were a joy to have in our home.
As to the quality of their work, we believe it to be top notch and our local construction expert agrees.
Suffice it to say we couldn't be happier. Should any other repairs of this kind require professional intervention, we want the three amigos from Ayers to do the work.
Jack and Patti F. of Alden, MI
Monday, September 26th
Monday, September 26th
The installation crew was top of the line and the clean-up was excellent
Grace and Loren H. of Lansing, MI
Tuesday, August 10th
Tuesday, August 10th
I met the Ayers rep at the MSU Lansing Home Show and set up an inspection. A year ago I had contacted 4 other companies and none of them were interested in the job. Ayers had exactly the technology needed to fix things.
I was VERY impressed with the foreman (Evan) and assistant (Austin). They were here twice; once for garage repair and once for deck piers. 2 other helpers were in attendance at various times and did well. Evan was very knowledgeable about the project and the options and instilled a lot of confidence. He and his crew worked smoothly and constantly, exhibiting an extremely positive work ethic.
Both Evan and Austin quickly tackled physically demanding jobs and kept at them until satisfactorily completed. It was a pleasure to have young men such as these do the work and to be able to relax and know it was going to be done correctly. The jobs were a bit unique; a concrete block garage collapsing into the creek was stabilized, and a large deck that had tilted was restored to level and made secure. The deck overhung a steep creek bank and required some creative, difficult work. Evan and Austin are definitely valuable assets for the company.
The crew attended to all details in a very systematic fashion. They cleaned up all that was expected of them.
The quality of the work appears to be top notch.
Ben P. of Mason, MI
Monday, June 19th
Monday, June 19th
Just a quick note to say the new system worked just fine.
Last Monday the carpet was installed
Then Wednesday the rain cam
Then Thursday both sump pumps started working
They ran all day long
W would have been flooded again I am certain.
BUT NOT THIS TIME
Thanks
Mike
Michael of Grand Rapids, MI
Our Project Manager was excellent and knowledgeable, the crew were hard workers and professional. The work done was great. you may use us as a reference anytime.
Jim & Eunice of Grand Rapids, MI
After meeting with Jim Kephart, he knew exactly what we were looking for. He did not pressure us into buying anything we weren't on board with buying. He totally understood the situation. When meeting Evan and Connor who installed the system, were great. They saved our house! MY husband and I stayed out of their way so they could work when Connor said he smelled gas. We definitely had a gas leak coming from the meter. The police and fire department were called and they had to quit working until the gas company came and fixed the problem. In turn, they were there and reported it to us.
Thank you Evan and connor!
Trish P. of Three Oaks, MI
Friday, October 2nd
Friday, October 2nd
I had some issues in my crawlspace that Tom helped me figure out what I needed to do to get it fixed. I ended up choosing Ayers to save on heating costs. I had cold floors and it took a lot to keep certain rooms warm during the winter. CleanSpace does a great job to keep my crawl space clean for storage and air and moisture out. Tom was very personable and the crew guys were great.
Tom W. of Sawyer, MI
Friday, November 4th
Friday, November 4th
My basement was leaking water in so I called Ayers to help me. Tom was an excellent salesman and was timely in his arrival! The crew were very considerate, work focused and kept me informed every step of the way. The cost exceeded my budget that I had projected, but I felt your recommendation to do our entire basement was good advise. I'm pleased with the outcome. Even considering that, I chose Ayers all together because of the price, warranty and scheduling.
Rosemary H. of Saint Joseph, MI
Friday, July 26th
Friday, July 26th
The reason I chose Ayers was the price and what was being done for that price. I had a wall collapse and needed work done right away. Adam and his crew were very professional as well as the sales process. Ayers does a lot more than I thought!
Sherry W. of St. Joseph, MI
Friday, June 1st
Friday, June 1st
My basement was leaking to the point where I needed to have something done. I decided to go with Ayers because of the superior quality of the available technology. Dennis did a great job walking me through all of steps of what was going to happen. He was very knowledgeable about his job. The crew was very capable, polite and hard working.
John R. of Benton Harbor, MI
Friday, November 4th
Friday, November 4th
We had a heavy rain come through our area and it looked like 25 gallons of rain was in our basement! Mike Remar took a look at our basement and lead us through all of the problem areas and reassured us that with your help we could make sure this never happened again. We had WaterGuard and the TripleSafe Sump Pump system installed and the crew that did the work were professional, hard working, they went the extra mile, confident, and patient. Simply excellent!
What sold us on Ayers was they have good reviews, good products, and a great book, "Dry basement Science".
Kim & Martin L. of Benton Harbor, MI
Tuesday, July 15th
Tuesday, July 15th
My experience with Ayers was great! Everyone was very polite and explained everything and brought to my attention my 2 water leaks. The 2 hardworking guys that made up the installation crew were very courteous. I chose Ayers because of the dampness in the crawlspace. It was hurting the sale of my house but because of you guys my house is SOLD! Thank you!
Sara M. of Coloma, MI
Monday, December 3rd
Monday, December 3rd
I chose Ayers Basement Systems because of the moisture problems in my Crawlspace. Mike T. educated me on the CleanSpace Crawl Space Vapor Barrier System. He was very personable and knowledgeable as well as the crew that came and did the physical work.
Cory F. of Eau Claire, MI
Friday, December 9th
Friday, December 9th
Eau Claire Public Schools chose Ayers Basement Systems because they were the lowest bid and have an excellent reputation. Mike T. sold us wall anchors to help support the foundation and interior WaterGuard to discharge our water leaking in back out to where it belongs. The sales process and the crew were excellent men and hard workers. We are very satisfied!
Mark, Eau Claire Public Schools of Eau Claire, MI
Monday, November 14th
Monday, November 14th
Total testimonials : 208