Testimonials for Ayers Basement Systems

Dear Staff/All! I wanted to take this opportunity to thank you so much for taking such good care of me and my property in South Haven, MI. I had a lot going on with my sisters illness and apologize for being so short - It was a very trying time. Thank you for completing the project despite my rudeness... You truly are professionals and I so appreciate everything. It is so wonderful to deal with such a caring and understanding group of people. Thank you! -Fran G.

The installation crew was professional, courteous, respectful, and hardworking. The Project Manager worked very hard to work out the needed job specifications.

Terry was very good and efficient. The guys did their jobs and were great. It was a lot of work, again, Terry was wonderful in organizing with Wyatt's help. My crawl space had un wanted moisture, there was an unhealthy smell in the air that needed to go. Thank you Terry, Wyatt, and Ayers staff. 

Now that both projects are completed, I wanted to take the time to thank your company for following through and finishing these major projects. There were a few blips, as expected, but nothing major. Most of the blips resulted from a disconnect between what was ordered and what the installers brought down to Dowagiac. I want to especially thank foreman Tyler on the egress window job. He and his team worked their butts off, and the expertise Tyler brought to the egress job was impressive. You should be grateful to have such a solid employee. Devin and all the guys who were involved were polite and respectful. They represented Ayers well. I will consider Ayers for any other projects in the future. In the meantime, good luck to all.

The crew and project manger where very good. Tim, the salesperson, and the product were the main reasons for choosing Ayers Basement Systems. The book that was left with us was very informative.

Dear Sir. On July 8, 2015, Mr. Bob Dionise came to our front door and presented the Ayers program. As a result, Larry Salinas came to the house and repaired our sea wall. Mr. Salinas promptly arrived at the appointed time and started preliminary operations on the job. Later, he ordered 10 yards of fill for the holes in our embankment. He moved a big proportion of the fill by hand in the wheelbarrow. He had a pleasant and workmanlinke attitude. Eventually, he had some assistance to complete the job and cleaning up afterwards. We are pleased to have called your company and will certainly recommend you to our neighbors who also have seawalls.

The installation crew was very professional, friendly, treat our home like it was there own. Hard Workers! The Project Manager was excellent, very helpful and knowledgeable. Did not pressure us. The installation crew made sure to make us feel comfortable and seemed to treat our home like it was the most important home they ever did. The main reason for choosing Ayers Basement Systems was they had the best plan and product. We researched many and found none better.

The Project Manager was excellent; he was very helpful and knowledgeable. He did not pressure us at all. Ayers Basement Systems had the best plan and product. We researched many and found none better. The installation crew were very professional, friendly, and made sure to make us feel comfortable and treated our home like it was the most important home they had ever done. They were very hard workers and did a great job on the clean up!

Installation crew was hard working efficient, very knowledgeable and kept me informed and involved. I have a background in engineering. Your process was logical and less disruptive than other solutions I researched. Your guarantee and the confidence of the salesman sealed the deal!

Vic, Ryon, and Dennis were three of the hardest working professional service people I've ever hired to do work in my home. These guys were her when they said they would be, worked quickly, and efficiently on the project. Very polite. Mike my Project Manager was very kind, professional, and answered every question I had, took phones calls from me pre-install and moved up my install date. I am so happy I picked Ayers Basement Systems.

Ken logically presented the program, supplied printed info, and was not high pressure. Crew was courteous. Two reasons for selecting Ayers Basements Systems is the BBB rating and customer comments with service.

I was impressed with the first appointment with the Project Manager. He was wonderful and really worked with me to get this done. The crew's work was very satisfying, and they were friendly, efficient, and pleasant to work with. The cleanup was completed to our satisfaction.

Installation crew was in and out very fast! Willing to work late to keep on schedule. Polite and courteous. I waited a year to complete survey to make sure system worked. Absolutely flawless, so far!

We had a basement waterproofing system installed Dec. 2 & 3, 2014. The crew was great. They worked quickly and efficiently. I was not home when the work was done (my boyfriend was) so when the location of the discharge changed, the crew leader was willing to speak to me on the phone to explain everything to me. He also answered every question that came up during the process, came back after hours to pick up our paperwork when I was able to be home, and dealt with our horrible neighbor. Prior to the work being done, Tia was able to work with us on the financing available through MSUFCU. The interest rate provided through Ayers and MSU was over 10% lower than through our credit union. Since the work has been completed, we now use our basement daily as it has become a livable space. I would highly recommend Ayers. You get what you pay for.

I decided that they had a good plan for our wet basement