Testimonials for American Waterworks

I was very impressed by the professionalism from everyone from the inspector to the foremen. I am completely satisfied with the installation process and outcome. My home is now stable and no longer sinking. I would highly recommend American Waterworks for anyone in the same situation

Things went very well right from the start. They phoned when they were en route what time they would arrive and once they did it took them a very short time to assess the job and they went to work. We were amazed at how fast and methodical the men worked explaining along the way how the work would progress and were happy to answer any questions we had and to address one small change that had to be made. After the job was done they did make a great effort to clean the area and asked us to do a walkthrough to make sure everything was done correctly or if there was anything more that could be done. We are extremely pleased with the work they did and would recommend American Waterworks to anyone with basement water problems. Thanks to Ryan for drawing up the plans and Tremaine and his two excellent co-workers for a job well done.

We chose to work with American Waterworks after seeing their design and estimate for our waterproofing project. All of the staff we had contact with were cordial and helpful. Our Design Specialist, Ryan, was very knowledgeable and made me feel confident with their decisions and labor work. The installation crew went to work immediately and did a great job! We were surprised by how great of a clean up they did! Our thank you to Ryan for creating a design that fit our need and to Tremaine and his crew for their very hard work, their excellent cleanup, and for answering all our questions along the way! American Waterworks should be proud of the installtion crew we had. They were very hard workers and great young men! 

Things went very well from the start. They phoned when they were in route about what time they would arrive and once they did, it took them a very short time to assess the job and they went to work. We were amazed at how fast and methodical the men worked explaining along the way how the work would progress and were happy to answer any questions we had and to address one small change that had to be made. After the job was done, they made a great effort to clean the area and asked us to do a walk through to make sure everything was done correctly or if there was anything more that could be done. We are extremely pleased with the work they did and would recommend American Waterworks to anyone with basement water problems. Thanks to Ryan for drawing up the plans and for Tremaine and his two excellent co-workers for a job well done.

The work crew were very professional and courteous. They did a great job installing the system. Would have them back again if they were needed.

They did a wonderful job!! We had drain tile put in and they had to jack hammer the old stuff up. They were very clean when they did their work. Very nice staff and wonderful to work with. Answered all our questions and then some!! They were in and out in 3 days. Highly recommend!!

The office staff was very courteous and pleasant. The Service Technician was very professional, exlpained things clearly, and was not pushy. The cleanup was great! 10 out of 10. 

The crew that worked on our basement was great! They were professional and friendly. They cleaned up everyday after they were done and protected the surrounding area they were working in. They got the job done in the time frame allotted. We are happy with how it turned out! 

The team that came out to handle my basement work was professional and friendly. They answered all of my questions in a thoughtful manner. I have had work done by another major basement system company and I found American Waterworks to be more competitive in their pricing models and easier to work with. I could not hesitate to have them do more work in my home. 

Jeremy was very thorough and did a good job of explaining things.  All of your workers were very polite and conscientious!  Very hard workers!

I've had the American Waterworks foundation repair system in my home for a few years. The office staff is always great on the phone and very  helpful. The design specialist and service technicians are very pleasant to talk to. When the crew installed my project, they were very diligent about their work. The service technicians that have been to my home since the installation have all been very courteous and good about answering my questions. 

The office staff is very professional! Easy to communicate with through the entire waterproofing process. The Design Specialist was very professional, and the technicians worked hard, communicated well, and finished the job - plus they cleaned up! The installation was awesome! Honestly can't say enough good things. The guys were professional, courteous, and polite. AMAZING! The entire installation process was smooth sailing thanks to the expertise of Dylan and Jesus. Everyone at American Waterworks made this process SO easy. We are soooo glad we made the decision to use your services. We couldn't be more pleased! Our basement is dry and beautiful! 

Has made such a difference in our home.  Your company is the "best!"

The guys were all very friendly, helpful & hardworking.  They were accessible for my constant questions & change of plans as a single mom and homeowner.  I trusted them.

Jeremy did a good job presenting the process and the installation.  Had a question regarding final payment and they handled it well.  The installation crew was very professional. All knew what they needed to do and got it done. Hope they are getting paid well as they deserve it.