Testimonials for American Waterworks

From the very beginning, I was contacted right away after reaching out regarding a repair project involving a wall of the apartment building which was bowing inward, resulting in structural instability and water intrusion into the apartment. Richie Noreen promptly came to the location in Crookston, MN and evaluated the situation, clearly explaining everything to me in an easy to understand manner. He gave me a thorough tour of the process, so I felt very confident in his expert professional assessment. He laid everything out from A to Z. Then, when it was time for the repairs to occur, the team really showed their expertise. Sam, Cory and the guys really impressed me. They got right to work and utilized the time masterfully. Instead of fretting about what might go wrong for the duration of the work, I had peace of mind that they had everything under control. It is such a relief to me that I found the right company! Once they waterproofed, straightened the bowing wall and anchored it, they poured a new concrete sidewalk, which grades away from the building, and cleaned up everything so well that it's hard to believe they had just dug everything up! I wasn't left with anything to clean up! Needless to say, I'm a very happy customer and I highly recommend American Waterworks if you are looking for a job done right and peace of mind.

Our installation crew was amazing! They braved a steep hill, a blizzard, near gale force winds, and mud- lots of heavy frozen clay mud. They were all very courteous, and given the weather conditions, it was even more impressive. They were also very knowledgeable and conscientious throughout the whole project. They kept us informed along the way. Cleanup was beyond satisfactory. Nothing was left behind, not even a scrap of paper. They did a lovely job. 

Our porch addition had settled 2 1/2 inches and we needed it jacked up to level. After searching the web, we had several companies come and look at our job. Only American Waterworks convinced us they could handle the job.  We set a date, and the crew showed up as scheduled. The crew drove their heavy equipment through our yard and did not leave a mark, they removed the 5 old footings and replaced them with helical piers. Hiring American Waterworks was the best decision we made. Hugo and his 4 man crew were friendly and had superior workmanship. Worth every penny, we would highly recommend them!

Jeremy was very kind and patient with me when presenting the info to me.  He explained the info clearly.

Juan and his crew worked tirelessly on our project in the backyard of a four-plex townhome building. We needed to remove heaving concrete footings and install helical piers as well as apply frost protection to 27 feet of our foundation. We are in a tough location but Juan and his guys were up to the challenge. My neighbors were really impressed by them, which meant a lot to me because the work required our shared yard to be dug up. While having to pay for an expensive foundation repair project is never great fun, there is nobody better than American Waterworks. 

I am grateful to American Waterworks for a good solution for our garage wall problem. Inset into a hillside, one could see daylight between the cement blocks. Your team was efficient and determined, They had to through clay soil in the rain. We were all grateful to learn that when the electricity went out during this operation, it was a local problem. 

  I am very pleased with them. They did a very good job. The drain tiles work awesome. We had pretty heavy torrential rain and there was no drop in my basement at all. They did a great job. They are very friendlyThey communicated exactly what they were going to do. They explained why the system was different then and what other systems are available and they were accurate when they said that.They were always available and were responsive.

The crew who did the job at my house was very polite, courteous, and professional. They called 15 minutes before they arrived just to let me know. They put down drop clothes to keep the dirt and dust to a minimum. They also put up plastic so that the dust stayed mainly in their work area and they vacuumed up the work area with their shop vac before leaving. I'm very happy with the results of the job! 

Our contractor referred us to American Waterworks for our foundation repair project. From the beginning, the staff we interacted with were excellent! Chad Johnson was our Design Specialist, and he was very knowledgeable and explained everything on his first visit. The installation crew was excellent!! They know what they were doing and worked together to get it done! Mason, the Foreman, explained everything and what we needed to do. A BIG thank you to Mason, Larry, Zach, and John for a job well done. Mason made a few more suggestions, and becasue of the excellent work, and again with the help of Chad Johnson, we are scheduled for more work to get done. We are looking forward to it! Thank you! 

I would totally recommend this company for any foundation work. My foundation was extremely neglected. The walls were bending/the next stage would be to start to fall in. THICK black mold formed in the corners. A "beaver" system on all 4 walls to a sump with a sump pump that would run every 30-45 minutes on non-rainy days!!!!! The De-humidifier would run 24-7. Even in the winter!!!! I called around and no one offered the warranted system as American Waterworks. And they were the only ones that KNEW the soil engineering involved in why the foundation was failing! A few places offered a "Band-aid" that would have failed eventually. They put in a WAY better sump and dual pump system with battery back up. Peace of mind!!!! Their "beaver"/drainage system is flush with the basement floor so you can't see it! The plates and beams they put in straightened one wall right away. The rest will take a little bit by tightening the plates little by little. The water proof wall barriers they put in look awesome. No mold. No bad smell. The dehumidifier actually turns "OFF". Much drier!!! Looks GREAT. All this done in one week!' it's like a new basement! The workers they have are awesome and answered every question I had. I couldn't recommend American Waterworks enough. They are GREAT. Oh....did I mention the transferable guarantee? A great company that made sure I was happy with all the work they were doing! And i couldn't be more happy. WORTH THE MONEY!!!! I'd hire them in a second if I needed to!!!!

I chose to work with American Waterworks after reading all of the positive reviews online from previous satisfied customers. Our Sales Representative, Dylan Woitas, was knowledgeable and answered all of our questions. A+ for Dylan! Jose C., Steven H., Ernesto, and Luis wre all outstanding! Job well done and the cleanup was great! Additionally, Jose C. and his crew were very professional and completed the work on time. Can't praise these guys enough! 

Our guys did a great job! There was no mess throughout the house, and they were able to use the egress window for the removal of the installation products. Overall, very good work from an excellent crew! I was given a timeframe for completion and the work was completed on time. 

I worked with Michael Radosevich a few years back on a bowed foundation wall in a new single family home we were purchasing as an investment property. He came out, provided a quick estimate on the project, and we moved forward. The walls were pinned back and we were able to proceed with the purchase, and everything has held up great. Very happy we chose American Waterworks!

 We had just gotten eight inches of snow the day prior to starting the project. Regardless of the working conditions, the crew made the best of it and finished the job in a timely manner. I have never seen such physical work done in my life. They dug, they hauled buckets of dirt and rock. The many times I looked out the window, they were doing the job with smiles on their faces! Keep up the good work! 

Rick was awesome at taking in the needs we had for the project and playing out the best and most economical way of making that happen for us. Jeromy, Hugo, and the rest of the installation team did a great job with the install. Everyone showed up on time and the project got done in no time. The "Smart Jack" system we had put in looks very robust and easy to adjust for future raising. I'm sitting in a 130-year-old house with solid, level floors now and I couldn't be happier with the entire process.