Testimonials for Quality 1st Basement Systems

The Quality 1st Basement Systems office staff was courteous and helpful when setting up my service appointment. Overall my service technician Shachon was excellent. He was very professional and helpful in answering all of my questions. Sha'chon did a thorough inspection and cleaned up after the work was done. I am very happy with Quality 1st and Sha'chon's service.

My salesman Kenny T. was excellent, thorough, consumer oriented, no pressure, and state of the art! The installation team was superb - the BEST! Melvin is a MASTER! The team was WONDERFUL! After researching and choosing Tom Roman's Quality 1st Basement Systems, I discovered a high school classmate works for the company! That sealed the deal.

The gentleman, Collin, that cam was very nice. It was a pleasure having him in my home. He serviced my sump pump and left the area very neat and clean which I apperciated. 

I found Quality 1st through and internet search, after thinking about fixing my problem for five years. I liked the installation material and equipment that the salesman showed me. The installation team was dedicated, I would recommend Quality 1st.

My window well looks great! The office staff upgraded my appointment, they were all friendly and informative. The installation crew gave the wow service rating. I would hire Quality 1st again.

I am very happy with the sump pump installed in my basement, Quality 1st did a great job. The installation team was on time and finished the job in one day! I had been thinking about having my basement waterproofed for about a year and my neighbor recommended Quality 1st.

Quality 1st customer service. I had a very good ( great) experience from a distance watching Ryan hard at work and wanted you to know. Please give Ryan a copy of this correspondence and Review.  This review will honestly express my appreciation and respect for Quality 1st technician Ryan Santaliz. It was the first service since my excellent Quality 1st basement solution ( trench 4 walls, dig sump area and install sump container and pumps). Ryan arrived on time and was very personable. WE went to the basement and walked around as he pointed out areas where Quality 1t had several products for improvements or solutions. I wanted to move ahead with the service call, so i sat 20 feet away at my desk with computer. Step by step Ryan went to work DE installing, adjusting, cleaning and reinstalling the originally day 1 quick install. I feel sure it was the exact Quality 1st standard Service Process which Ryan has exemplified. Happy Customer, Tom Ramsey 

During Installation it was raining and the installers were able to see where the water was entering and corrected the problems. THANK YOU!!!!

Very informative, very courteious

Our basement carried a lot of moisture and the paneling and wood we had installed was warping and was getting moldy. We contacted Quality 1st Basement Systems and Laura helped me, and was very thorough and explained everything. They installed these beautiful walls that have a moisture barrier behind them and they did a fantastic job. I highly recommend it.

Quality 1st Basement Systems did an excellent job in fixing the problem of water in my basement. The office staff was courteous and helpful in setting up my appointment, and the sales man did an excellent job in answering my questions. I was very satisfied with how knowledgeable, friendly and committed the technician was to his work.

I hired Quality 1st Basement Systems for their service, reliability, and flexibility.  The installation team was very good and I am very satisfied with the job completed.

Huberto & his team arrived 5min early, were very professional during the support beam install, and cleaned up all of the concrete dust after the work was done. Would highly recommend it!

Quality first basement representative called and emailed the instructions in advance. The team leader, Heriberto, also called before they arrived. They had a clear idea about the task and discussed it with me. They covered everything with plastic and removed the appliances to a safe distance. The work started on time and in between also Heriberto discussed the progress. The work was completed as planned and Heriberto walked me through everything. The crew was very polite and hard working. Overall a very good experience and would highly recommend them.

I have recommended Quality 1st to 3 people so far, one was the insulation contractor, he LOVED the CleanSpace.