Testimonials for Quality 1st Basement Systems

Dylan is an excellent service representative. He arrived on time and he serviced my sump pumps. He notified me of a damaged pump and it was replaced. He was very professional. He is a tremendous asset to the Quality 1St Basement organization. I would highly recommend him to my friends.

We only had one rain fall since installation. I hope when the weather is BAD the basement and garage are dry.  So far, so good. Thanks again.  I will contact you if any changes.

I had Quality Basement out at my home for repairs in our crawlspace. Juan Garcia and his crew were excellent! Their work was fantastic, Juan is very knowledgeable, he explained everything to me. we had our crawlspace done about 6 years ago by Quality. unfortunately we were hit by Storm SANDY! Quality came out, changed all effected plastic and sump pump. fixed my trench drains, and Juan noticed something that my general contractor did not see. My House needs 6 Smart Jacks installed which Juan will come out to do this week. Great team of young men. respectful and well mannered. They worked non stop from 8 AM to 6 PM until job was finished .they did not take a lunch break. unbelievable workers, hard to find these days. I have gone through many contractors .These guys were excellent! I would call Juan and his crew out to my home for any other issues I may have in the future.

I used Quality 1st 7 years ago for my crawlspace which was fully protected during the Superstorm Sandy this year. During an annual maintenance i decided to have the Cleanspace encapsulation system installed for better protection in my crawlspace. The installation crew led by Juan Garcia did an excellent job they were clean and worked efficiently. My experience with my inspector was just as good as it was the first time. I would gladly recommend Quality 1st to anyone in need of waterproofing their basement or crawlspace.

It was a very nice and smooth transaction. The inspector was a gentleman and made sure I comprehended everything that was being recommended. The servicemen were also respectful and kind. I will be back for two more projects to fortify my crawl space and foundations. Thumbs up all around!!!! The price was fair and comparable.

I am very satisfied with the job that was done for me. The salesman and his presentation were very competent. The installation team was good and worked very clean.

First and foremost, thank you to Matt for an excellent experience with Quality 1st. Matt was kind enough to go over the process and answer all our questions and concerns. Loved the video Matt showed me about how the process works and what to expect! Very educational! Quality 1st made our sump pump installation a breeze, with on-time workers, completing all work as promised. I highly recommend this company for all your waterproofing needs.

Luis and Mario did an awesome job! I strongly recommend this company! A lot of work and no mess! Look to this company diets

This is the second time I've used Q1. Justin was punctual and called in advance to advise when he'd be at my home. After examining the situation he was able to quickly provide reasonable solutions, as well as alternative solutions based on my specific needs. He was very professional but also personable.  He is a great representation of Q1 and the work they provide.  

Victor Leon and his installation crew did a great job installing eight Smart Vents and two floor jacks. My 90-year-old home has a cement block foundation that was quite hard and resistant to removal, but Victor was determined and patient. Through this he was eventually able to break down the foundation, and install the vents. Now my dining room is noticeably improved with this added stability. I would highly recommend Quality 1st Basement Systems to anyone in need of foundation repair projects on their home!

We had our annual maintenance service performed by Randy who was extremely professional, thorough, and knowledgeable. At completion, he showed me pics of the before and after of each part serviced and answered all of my questions. I feel good that I’m set for another year with a dry basement! Thank you, Randy, and Quality 1st Basement Systems!

I am happy with the work finished by Quality 1st. I had been thinking about having my basement waterproofed for about a year before calling them for help. I found Quality 1st online and was happy to see a good informative site for basement waterproofing. I will gladly refer Quality 1st Basement Systems to anyone with a water problem in the basement.

I want you to know that Jeff Nero was very knowledgable, friendly, and professional. He was such a big helps and he represents your company well. My husband & I were very pleased w/his visit.

The process from quote to completion was very easy and professional.  The Sales Associate Joe worked with us on our actual needs and did not push things we didn't need.  The Installation Manager Juan was extremely professional and friendly.  He made sure to point out everything he needed to do to make sure my Crawlspace was completed to my satisfaction.  I could tell he really knew what he was doing and took pride in doing a good job.  I would recommend Quality 1st to my friends.

Dylan performed annual maintenance on sump and battery backup. He was very professional and courteous...