Testimonials (Customer Reviews) for Quality 1st Basement Systems

My wife & I would like to express our complete satisfaction with the recent improvements your company made to the basement of our home. The attention to detail, quality of work and professionalism from the crew was evident throughout the entire job. The sales representative arrived on time, thoroughly explained the products available and provided a detailed and clear cost estimate. At last we are enjoying a moisture –free basement thanks to your innovative products. We will not hesitate to recommend your company to our neighbors who have similar issues.

Donald T. of Wilmington, DE
Friday, April 13th

The team did an excellent job! I’m amazed at how clean they were! Appreciate that you could get us in early as well.

Rebecca R. of Wilmington, DE
Friday, October 27th

1) Friendly salesperson, convincing and with good sales skills 2) The Installation Manager was very knowledgeable and with excellent customer skills. Very good at explaining the project and the proposed solution 3) The installation went very well. No issues with the crew, punctual, hard workers with excellent workmanship and professionalism. Left the area spotless, no mess left behind 4) I also like the material and the items used for support. Seems to be very strong and able to support without any issues.

Bob M. of Wilmington, DE
Tuesday, August 6th

I have to commend your crew. They are the very best! Neat, clean, polite, on time, hard workers and good skills. At the end of each day, Bill and his crew were sure to clean up and leave everything in good order. Bill even worked outside in the dark, during a torrential rain to make sure that my basement windows were waterproofed before they left for the day! He is a tremendous asset to your company. My friend recommended you and I'm glad she did! I am very satisfied.

John &. of Wilmington, DE
Wednesday, June 7th

HMS Insurance Associates, Inc. has written the account for Basement Systems USA since 1999 and has never experienced a liability loss on the work performed and completed by Basement Systems nor have they had any losses resulting from theft by an employee.

Darren J. of HMS Insurance Associates Inc., MD
Friday, February 19th

My wife Fran and I want to commend you and the crew that performed the actual waterproofing work in the basement of my home between September 13th and 15th. Those guys really did a first-class and physical job, while I just sat and observed as they did it. They certainly are knowledgeable in their field. We also appreciate how you explained the system technique for us and the financial aspects of the contract. We would not hesitate to recommend your company to our friends and neighbors who might some day require this type of service. Sincerely, Walter

Walter Z. of Wilmington, DE
Monday, September 27th

I wanted to send my thanks and a job well done by your Basement Systems crew. Your recommendations and proposal were spot on. The project manager did a great job, the water guard is phenomenal and the de-humidifier is the best thing we ever did. The basement no longer smells damp and musty and looks wonderful. This investment has exceeded my expectations!

Jim B. of Wilmington, DE
Tuesday, April 3rd

We had a very good experience with the office staff. The installation was neat and professional and the crew was good. The inspector was very good and we were very satisfied with this job.

John & Nancy I. of Wilmington, DE

The entire crew was polite, considerate, and industrious.

Elizabeth M. of Wilmington, DE
Tuesday, February 2nd

These guys are so hard-working and very polite and respectful!

Joe C. of Wilmington, DE
Friday, May 23rd

Our experience with the office staff was excellent. The installation was very neat and professional and the crew was neat, clean, polite, on time, and hard workers. The inspector was excellent and very knowledgeable and we are very satisfied with this job.

John & Susan K. of Wilmington , DE
Friday, July 15th

He was an Absolutely Tremendous Forman, extremely Hard Working with his Excellent Team ! He was Extremely Knowledgeable and Excellent at Explaining to me what was going on for me to understand the entire system he was installing! On top of that he worked Diligently helping me to be Safe as a Handicapped Customer. Helped me up and down 13 steep steps, removing drop clothes from them each time so I would not trip in order to see the Great Progress they were making on my Beautiful Egress Window and Sump Pumps!

Jane B. of Wilmington, DE
Tuesday, November 14th

He was great!

Dorothy D. of Phoenixville, PA
Thursday, May 23rd

Just had the crew finish installing a landscape outlet. They were both professional and courteous. Finished the job in a timely manner and explained to me how the system works. Would highly recommend them and Basement Systems

Gail B. of Camden, DE
Tuesday, January 30th

Professional and competent staff that work hard to make everything perfect

Andrew G. of Wyoming, DE
Tuesday, January 30th

Testimonials for Quality 1st Basement Systems