Testimonials for Quality 1st Basement Systems

100% happy with everything from Ryan's first visit to the awesome professional crew that completed the difficult project. We are enjoying the benefits!

I am quite satisfied with the system installed by Quality 1st Basement Systems. I had been thinking about waterproofing my basement for a long time. My representative Rick did a fine job at explaining all of the products and my options. 

The Quality 1st team that did the basement demolition and waterproofing finished the job in 2 days. They were very helpful in explaining what they were going to do. They were very hardworking and professional in their work. Basement demolition work was for basement renovation and they were very good at removing stuff that we no longer wanted. I would recommend Quality 1st for those interested in waterproofing their basement.

I highly recommend Quality 1st Basement Systems for solving serious wet basement and high humidity problems.  After thoroughly inspecting our basement, system design specialist Greg Louis, through his excellent "Dry Basement Science" presentation, explained and outlined a viable solution for our situation.  The 4 man installation crew led by Esau did a professional job installing peripheral WaterGuard, a SaniDry XP basement air system, their TripleSafe sump system, crawl space repair, underground water discharge pipe to our curb, and more.  The project was completed ahead not only meticulously but ahead of schedule. The real payoff came with the recent arrival of Hurrican Ida, with its torrential rainfall.  Many homes in our area sustained severe basement flooding.  With our prior basement problems, it is obvious that the inefficient sump pump would have never kept up with the downpour.  By contrast, with the Quality 1st Basement system installed not a drop of water entered our Basement.  Bravo Greg Louis and Quality 1st Basement Systems.

Javier and the team were great.  They got right to work, minimized the disruption to my daily activity, told me exactly what to expect (It is noisy for a bit), and did a great job buttoning everything up at the end.  Well done.

Thomas could not have been more knowledgeable, professional, and accommodating. During his first visit, he cleaned and serviced our basement water pump. He took pictures and then reviewed the entire process with me after. He also noticed that our dehumidifier was not working as intended since we had our basement finished and it was now located in a small closet. He recommended a kit to allow the fresh air to vent back into the basement and installed it a few weeks later. The work was precise and professional and we are so happy it’s now working properly. We highly recommend Thomas and Quality 1st!

Thomas could not have been more knowledgeable, professional, and accommodating. During his first visit, he cleaned and serviced our basement water pump. He took pictures and then reviewed the entire process with me after. He also noticed that our dehumidifier was not working as intended since we had our basement finished and it was now located in a small closet. He recommended a kit to allow the fresh air to vent back into the basement and installed it a few weeks later. The work was precise and professional and we are so happy it’s now working properly. We highly recommend Thomas and Quality 1st!

I am very satisfied with the work installed by Quality 1st Basement Systems! My inspector Rick was very thorough and professional and the installation crew led by Juan was competent and efficient. Before contacting Quality 1st I had been thinking about having my basement waterproofed for about a year and a half. I researched other companies but chose to go with them because of their knowledgeable inspector, positive customer reviews, and informative promotional package.

The crew was hard working and courteous while the office staff was great and prompt to respond. I am very satisfied with the work that was done. It was a pleasant experience. Quality 1st was professional, trustworthy and should keep up the good work

I first used Quality 1st Basement Systems years ago for a water issue in my wet basement. They did a great job overall so I decided to use them for additional work. Kenny's presentation was very good. The office staff was great and the installation team was nice and responsive to all of my needs. I invested in an Ultra Sump 3 system (battery back up) so my basement will always be dry.

The sump pump that we had installed by Quality 1st Basement System years ago works flawlessly. That's why I recommended it to a neighbor who utilized you . Our home contractors are also very impressed!

Justin from Quality 1st Basement performed my yearly maintenance on our sump pump system. I appreciated that he was on time, very friendly, and willing to answer all of my questions about our system. I’m very impressed with the level of service at this company. We’ve had our sump pump systems for years and it has performed perfectly thanks to Quality 1st. I highly recommend them.

Justin from Quality First Basement did a fantastic job servicing my sump pumps. He and his coworker were both professional, timely, and knowledgeable. During this current state of the COVID -19 pandemic, it was a little nerve-wracking having someone come into our home but Quality 1st had masks and gloves on and did a great job cleaning up after the job was complete! Thanks again to Justin and Quality 1st for a job well done!

We're very satisfied with the job Quality 1st Basement Systems did at my home. We first heard about Quality 1st in an advertisement and liked the reviews that they had on Angies List. We loved our salesman, we had a water problem in the basement and he offered a solution! We had to change the date last minute and the office staff was very understanding. The installation went smoothly Jesus did a great job!  

I saw your ad in a church bulletin and spoke with a client of yours.  The presentation (by Michael Cucci) was very informative! The installation crew was courteous and the clean-up was good.